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Level 3

Solved

FDI_8962_DepLine2BEm

Forum|Forum|6 years ago
February 18, 2020
187 replies
532 views

Ok my return was rejected because of a needed update to interview questions on 1095-A marketplace interview.

I went back through this section and I don't see anything that has changed. Everything is still filled out the same. Do I have to wait till February 20th for the changes or do I just refile?

TurboTax PLUS Online

Best answer by Joshuahowe

@Joshuahowe

I see the rejection message ... what you need to do is open your return ... complete the 1095-A section again then complete the REVIEW & FILE tabs and retransmit the return.

@Critter @JamesG1 @DoninGA

Hopefully this helps people

Thanks to folks that posted with ideas and answers.

I just got of the phone with TT

She was able to view my screen as I went through everything.

Everything was filed out correctly

as we went to the

"fix your return" button on tax home screen.

The next page after clicking that button

" description of error:

your tax return is on hold pending ongoing updates to interview questions regarding form 1095-a health insurance Marketplace statement.

what needs to be done:

action needed:

important information about your federal tax return on February 20th or later your tax return will include an updated interview question regarding form 1095-a health insurance Market statement. please pay careful attention if any of your dependents are filing a separate tax return. The household income is part of the calculation for the premium tax credit. What do I do now if you are using a CD or download version of turbotax on or after February 20th update TurboTax at support site.

Please review your answers under the topic of the Affordable Care Act 1095-a in the deductions and credits section. Make any corrections if prompted e-file your return you won't be charged we apologize for any inconvenience thank you for using TurboTax

She said I need to wait till the 20th of February and log in and make any corrections.

Does this make sense to you guys?

Hopefully it helps someone else. I know I have seen a lot of people on here with this issue.

Show previous replies

Sunshine31820

Level 2

Delete and redo the form and e-file. It just worked for me after 20 mins I was finally accepted.

revseven

Level 2

Hello there...after 2 rejections (02/18/20 and 02-20-20) from the irs with the same issue. I finally figured it out, but i waited for at least today (02/21/20) for the TT promised update, only to find out that there were not updates/changes at all. So here's what i did, which TT support can't even figure it out.

1. If you already updated your Turbo Tax before Feb. 20 or later, forget the updating process, it's no use!

2. Open your rejected Tax Return.

3. Switch to Forms

4. Select Form 8962

5. Enter 0 on PartI 2b (dependent modified AGI) in my case it's "0" because my dependent has no income}

6. Save your Returns and complete the re-transmission.

I re-transmitted mine at !:54 today (2-21-20) (Central Time) and in less than 30 mins, it was accepted.

"Hey TT please do your job efficiently, in solving this issue"

snafu4me

Level 2

don't see where you find "forms" to change this manually ?????

noman

Level 2

I use the online version, there is no ability to alter the forms.

I clicked "fix my return", there were no new questions, it went straight to refile. My refiled return was accepted 30 minutes later. I checked the forms (you can print but not edit the forms), I couldn't see any changes. But I have around 30 pages, so I didn't carefully check them all. I did check form 8962 carefully, no changes. Line 2B remains blank, and it was blank last year.

When I was first rejected and tried the "fix my return" button, I wasn't asked any questions and couldn't see any changes. So I phoned support (this was Feb 20). The support person had no idea there was a TurboTax problem and insisted I must have mis-entered data. She wanted me to delete the form and re-enter the information. I balked and got to a supervisor. The supervisor didn't know much more but thought the fix would be available soon. I waited until today (Feb 22) and clicked "Fix my return" again, as described above.

M-and-J

Level 2

We received the FDI_8962_DepLine2BEm error message and our return was rejected by the IRS. Instead of waiting, we went to the form 8962 in Turbotax and manually entered a Zero in line 2B. We resubmitted our return and it was accepted about 2 hours later. Just be sure to confirm that line 2B should in fact be Zero for your return by reading the line 2B description. To make the change, log into Turbotax, use the menu option on the upper-right "Forms", scroll through the list of forms and select 8962. Then simple enter a Zero on line 2B, save your return, and resubmit to the IRS.

Hope this helps

abrasean

Level 2

Thanks I will try that since I called turbo tax and they would not help me unless i upgraded and paid 50.00

lilliew81

Level 3

it should work for you

Nrbystg

Level 2

I had the same error and waited a few days.

Today, I deleted all answers and completed the form.

The return was accepted right after a re-submitted.

The only change I made was instead a just "MO" for state, it pre populated "MO - Missouri".

I don't know if that held up the return, but it's worth a try. They let you e-file up to 5 times before it has to be mailed. Good luck!

LeonardS

Level 14

TurboTax has released an update to Form 8962. Follow these steps to insure that TurboTax is using the updated Form 8962.

Clear your browser's cookies and cache
Delete Form 8962
Enter your information on Form 1095-A

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Ummemk01

Level 2

Any updates on this???? I’m still not seeing any updated questions. Don’t want to re-file just to have it rejected again.

evrimbee

Level 2

FYI everyone, I've had same issue, too, and also no luck from TT support. HOWEVER, I did call the IRS, and they had not received any tax submission from me at all. They showed no rejection, b/c they showed no submission, though I did efile twice with TT. So I dunno what's going on. Very frustrating.

Parillokatherine

Level 2

Has anyone successfully filed their returns yet in regards to the 1095a update? I am still not getting any new interview questions and when I called cs they had no idea what I was talking about or what to tell me. The guy said just wait another week.

amandajeremey1178

Level 2

Has anyone that got accepted on Feb 22 after the update 1095A trouble gotten APPROVED and/or a return date from IRS yet?

Gingerly1

Level 2

I had my return accepted on 2/20 after resubmitting but so far do not have an update from IRS with an approval or deposit date.

Very stressed 2020

Level 2

Please Please listen to what I have endured from using TurboTax this year. I filed my taxes on February 29 th 2020 then found out bc I have EIC the IRS would not be processing my return till February 15 th. After waiting 21 days for an update I got a letter from the IRS that I needed

to fill out a 8962 and send in a copy of my 1095 A and now it will be 6-8 weeks before I receive my refund . I was never given the

option to file my 1095 A while using the TurboTax site I just assumed bc nothing had changed that I didn’t need to . Now after talking to so many people on so many forums I realize this is a TurboTax issue .

I paid 190.00 and I won’t get my refund till April. I am looking to file a class action law suit for all the aggravation and money wasted using TurboTax this year . I know that there is so many people

who are going through what I have been through . When I contacted the IRS the man said every call all day long is about the 1095 A not being filed with this years TurboTax program. Please if you can respond to this message and you have experienced this aggravation please let me know then I will give you a number to call. I am getting my money back no matter what . I’m so frustrated and TurboTax knows there is an issue and don’t care. Thank you . Tammy .

Koking2

Level 2

Your story is almost identical to mine...this should not be the taxpayer's fault or mistake. I'm still waiting on my return and the forms were faxed 3/9.