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Level 3

Solved

FDI_8962_DepLine2BEm

Forum|Forum|6 years ago
February 18, 2020
187 replies
528 views

Ok my return was rejected because of a needed update to interview questions on 1095-A marketplace interview.

I went back through this section and I don't see anything that has changed. Everything is still filled out the same. Do I have to wait till February 20th for the changes or do I just refile?

TurboTax PLUS Online

Best answer by Joshuahowe

@Joshuahowe

I see the rejection message ... what you need to do is open your return ... complete the 1095-A section again then complete the REVIEW & FILE tabs and retransmit the return.

@Critter @JamesG1 @DoninGA

Hopefully this helps people

Thanks to folks that posted with ideas and answers.

I just got of the phone with TT

She was able to view my screen as I went through everything.

Everything was filed out correctly

as we went to the

"fix your return" button on tax home screen.

The next page after clicking that button

" description of error:

your tax return is on hold pending ongoing updates to interview questions regarding form 1095-a health insurance Marketplace statement.

what needs to be done:

action needed:

important information about your federal tax return on February 20th or later your tax return will include an updated interview question regarding form 1095-a health insurance Market statement. please pay careful attention if any of your dependents are filing a separate tax return. The household income is part of the calculation for the premium tax credit. What do I do now if you are using a CD or download version of turbotax on or after February 20th update TurboTax at support site.

Please review your answers under the topic of the Affordable Care Act 1095-a in the deductions and credits section. Make any corrections if prompted e-file your return you won't be charged we apologize for any inconvenience thank you for using TurboTax

She said I need to wait till the 20th of February and log in and make any corrections.

Does this make sense to you guys?

Hopefully it helps someone else. I know I have seen a lot of people on here with this issue.

Show previous replies

Pissed off

Level 2

Clearly TurboTax doesn't know when the update will be available.. this will be my last year using them.. I'm just about to file my taxes thru tax act because this straight up bs on turbo end everybody act all loss when u speak to someone

TrboTxismakingmeMad

Level 2

@Pissed offLet me know if your able to use tax act without any issues please. I may go there too.

Rayofsunshine002

Level 2

I WAS READING WAY TOO INTO IT...DUH....ERROR CODE FORM 8962 LINE 2B EMPTY...I think I (and EVERYONE ELSE) are getting thrown off by the instructions. Makes complete sense!! THANK YOU!!😆

Pinkchick12792

Level 2

Do we even know what the update is going to be ? How do we know if it has been done ?

hs321

Level 2

I got the same email. First time on February 18th. Then again today (20th). I talked with a turbo tax expert and they said to wait until the 20th or after. I just resubmitted my return and got an email saying it was accepted. So definitely try again.

TrboTxismakingmeMad

Level 2

@hs321 Great I will try again.

Heres_the_Fix

Level 2

I got it to work. Is that you need to do is delete your current entry and reenter the same data. It accepted by the IRS within minutes!

taxes_16

Level 2

@Heres_the_Fix
What current entry needs to be deleted and re entered?

Heres_the_Fix

Level 2

You have to delete the entire entry (trash button) and re-enter the same data including all the amounts.

amanda27

Level 2

Hi everyone,

I had the same issue and when I reviewed the marketplace questions I realized I had one checked that shouldn't have been so I unchecked it and just refiled and the return was accepted. I think the key is that no matter what your marketplace questions are, NONE of them should be checked- if you do need to check one of the questions as a yes, then I am assuming you also need to take additional action, like file another form, etc.

Hope that helps.

Heres_the_Fix

Level 2

You know it seems what everybody is trying it is now being accepted by the IRS. So, deleting it and re-adding it, check on/off buttons and doing whatever all works! Somebody fixed something either at the IRS end or TT end. Thanks for keeping us updated TT....NOT!

Mammalozo

Level 2

I deleted mine and filled it back out. We'll see what happens. It seems too good to be true that we just needed to trash our form and fill it out with the same answers again. I suspect even after being accepted, we get pushed back again until the IRS updates that form like TT originally said. So far, nothing I've read makes it sound like a turbo tax problem.

Mammabear

Level 2

In regards to this error, I experienced it as well and got rejected twice. I went back an hr ago and deleted my 1095A and re-enter it and re-filed again and 5 minutes ago I received an email saying it was accepted. Hope this helps you all

knc07

Level 2

I just refiled for the THIRD time! It wouldn’t let me open my documents until after I filed and it’s still blank on line 2b!! So I will update if it’s accepted or rejected again.

Digidenny

Level 2

good luck @knc07 Let me know if you get accepted because I just refiled and the **bleep** was still blank.

knc07

Level 2

It was accepted!!! Filed at 12:27, accepted at 12:46

Anonymous

Thanks to this thread!!! I deleted my 1095 entry, answered again, gave the same answers, filed the return and in 10 min it was accepted.

amandajeremey1178

Level 2

Mine was just ACCEPTED!!!!!!! I am so relieved!!! This has been a huge worry and tension! I have used TT for YEARS and have never had this trouble. Thank goodness for this thread! Thanks for all sticking together over the last several hours. I was not hopeful after speaking to TT this morning at 7am!

Lily you are great! Thanks for figuring it out for everyone! I did exactly what she said... I deleted my entire 1095 A entry and re-entered it. When it came to the questions, instead of checking the self employed box, i chose the dependents box and entered 0. I was accepted with in 20 mins!

THANK YOU!

pmoney

Level 2

I tried again and it was accepted within 20 minutes.

I deleted my entire 1095 A entry and re-entered it.
This time I checked “I'm self-employed and bought a Marketplace plan.” as that applies to me, and I don’t remember seeing it the first time.

I did not do that trick of choosing the dependents box and entering 0.

hollyhcs1

Level 2

Hey everyone! So just got off phone with Turbotax support and this is update (I just refiled last night on 2/19 and had a rejection email again this morning!). I was told the issue was due to a form not available to be e-filed until the 20th (was suppose to be 12th but as all things got delayed ha!) BUT you did fill it out just in case filing by mail so if sign back in today 2/20 just resubmit e-file (no changes will be made or seen) the form should submit correctly. If want to be certain can wait a day to file again, just FYI while searching for answers I saw that can only e-file up to 5 times before required to file by mail...no thank you! haha HOPE THIS HELPS YOU ALL 🙂