Failed validation during e file

Forum|Forum|3 years ago
March 11, 2023
1 reply
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TurboTax Online

KatrinaLO

Level 14

Please log completely out of TurboTax, then try clearing out your browser's cache stored on your computer. A full or corrupted cache can keep TurboTax from functioning properly. Please see the TurboTax FAQ's on how to clear your cache here. To learn how to delete your cookies, please see the TurboTax FAQ here.

You may also want to change browsers, for example, if you are using Chrome, try switching to Firefox or Microsoft Edge.

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beyerms

Level 2

Trying to e-file MN state (was able to send federal separately from state-per a previous thread) and still getting Failed Validation error. I have updated the program to the current version, installed a patch, cleared my cache/cookies, uninstalled and reinstalled. What are my next steps? I have already paid for the state returns. I have been using TurboTax for years and this is the first time I have run into an issue. I have read many other threads and not finding a solution. Need to file soon.

CarissaM

Level 15

Since you are still receiving the error after following basic troubleshooting, please click here to contact us by phone to better look into thi. @beyerms

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