Efile transmission not going through, error code 2
I am using TT Home and Business. I have completed a federal and a state return. When I transmitted the files, I received a message saying "We are experiencing internet transmission problems. Your transmissions did not go through. Intuits Electronic Filing center did not receive your returns. Please try again later. Error 2"
I tried several times and kept getting the message. I loaded TT to another laptop and still received the message. On the second laptop, I then only transmitted the federal return and it successfully transmitted. I then tried transmitting the state file and again received the error. The state is WV and the return has a attachment.
I then loaded TT to a third laptop and attempted to efile the state and received the same error code. I have made sure pop up blockers are off, cleared cache, lowered the windows security setting to medium and set to default. I have downloaded all updates for TT. The file size I am uploading is 11 MB and a pdf required by the state. I do not know if the file attachment is the issue but is the only variance from the federal file which did transmit.
Has anyone else experienced a similar issue and found a fix? I dread calling customer service because they never seem to be able to help.
