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Level 2
Mar 20, 2020 2:18 AM UTC
Question

E-File

Why cant I E-File?

    3 replies

    MarilynG
    Alumni - Intuit
    Mar 20, 2020 2:35 AM UTC

    If you can give more specific info, we will try to help you.

     

    Click this link for info on How to Efile Your Return.

     

     

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    Level 2
    Mar 22, 2020 2:26 PM UTC

    Can't tell if my turbo tax file was e-filed or not. It says congrats it has been filed but then gives a click on for mailing. I am not paying or receiving refund. Just want it on record.

    Thank You

    Alumni - Intuit
    Mar 22, 2020 5:23 PM UTC

    For TurboTax Online you should be able to tell if your forms were e-filed and if they were accepted.

     

    Sign in to your TurboTax account. On the first page, you should see your 2019 information. If you have e-file you will see Pending, Accepted or Rejected. Rejected means that you e-filed but the return was returned to you and you have a problem to fix. 

     

    If you filed by mail, the 2019 information will say Filed By Mail or Printed. You can either go in and try to e-file again or you can print your return and mail them in.


    You choose to e-file in the File section of TurboTax. Go through the review section and see if you have any errors that need to be fixed. This is often a reason why your return can not be e-filed. 

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