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quakersteve
Level 1
February 11, 2022
Question

Double billing

  • February 11, 2022
  • 1 reply
  • 2 views

I was billed 2x for the same thing

 

 

ORDER DETAILS
Order Number: [PII removed]
Order Date: 02/06/2022
 

 
 

 

 You paid with your Tax Refund
 

 

 Billing address
[PII removed]
ORDER SUMMARY
 

 
 

 

 TY2021 TurboTax Online Deluxe DIY $59.00  $39.00
 

 

 TY2021 TurboTax Online Deluxe DIY State $49.00  $39.00
 

 
Subtotal $78.00
Estimated tax $5.46
Order total $83.46

    1 reply

    VolvoGirl
    VolvoGirl
    Level 15
    February 11, 2022

    Did you do a state return?  State is a separate charge and currently is the same price as federal Deluxe so it only looks like you got charged twice.

     

    And I see you are having the fees deducted from your refund.   There will also be another Extra $40 Refund Processing Service charge (45 in California) for that.   So it will be 3 times the 39.99.   

     

    VolvoGirl
    VolvoGirl
    Level 15
    February 11, 2022

    And you better remove your billing order number and address.   This is a public user forum and the whole world can see it to scam you.

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