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3 replies

EbonyA
Level 13
Mar 4, 2021 11:57 PM UTC

Yes; Try clearing your browser's cache and deleting cookies and if the issue persists, try using a different browser altogether Additionally, this type of error also happens when there are too many stock transfer transactions which causes the calculator to freeze. If this applies to you and you were attempting to enter multiple applicable transactions, the workarounds are to either summarize your transactions or move to the Turbo Tax Desktop Product.

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asdf47
Level 2
Apr 12, 2021 3:06 AM UTC

I've done that and it still gives me the same response.  I've been trying to complete my taxes for the past two weeks.

EbonyA
Level 13
Apr 12, 2021 4:43 PM UTC

Do you have a large amount of stock transfer transactions? @asdf47.

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