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Level 1
September 26, 2026
Question

Does anyone work on the weekends

I have to find and file my taxes within the next 30 days

3 replies

Level 15
September 26, 2026

The user forum is available 24/7.   Customer support is available Monday-Friday 5 a.m. to 5 p.m. Pacific time.

 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
VolvoGirl
Level 15
September 26, 2026

FYI - If you use the Online version it will be closing soon after Oct 15 to get ready for next year.   And even in the Desktop program you can only efile until Oct 15 which is the date extensions are due.  If you have an extension it is only to file the return.  Any tax due was still due back on April 15.   If you are gettintg a refund there is no penalty for filing late.  You have 3 years to file for a refund.  

 

You can buy the 2025 Desktop Download program here or in stores or online like Amazon, Costco, etc.
https://turbotax.intuit.com/personal-taxes/cd-download 
For 2025 you need a full Windows 11 or Mac OS Sonoma 14 computer to install it.  
   

M-MTax
Level 15
September 26, 2026