Can you help me fix my return?

3 replies
24 views

It continues to reject my return but when I go back to look why - the information it is telling me to change is correct (AGI, Drivers License etc). This is now the 10th time.

TurboTax Free Edition Online

SweetieJean

Alumni - Champ

You will have to give up and print, sign and file by mail.

Boricuanena90

Level 2

I need help fixing my tax

SusanY1

Alumni - Intuit

If you have verified that the AGI matches exactly what was on your tax return or transcript for last year, you can also try using 0 instead. Occasionally, the IRS record for some reason is missing, and zero works.

If that still doesn't work, you will, unfortunately, not be able to e-file as there is no way to fix the AGI mismatch error.

If you haven't yet double-checked your IRS transcript, please try this first before you give up. You can check your transcript here: Get your IRS transcript.

Continuing to submit the return without changing the information is only going to result in continuing to receive rejection notices -if nothing has changed in the information that you are sending, it is not going to go through.

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