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Level 1
March 28, 2026
Question

Bug Report: W-2 OCR import tool swaps Box 12 Code W and Code DD amounts

  • March 28, 2026
  • 1 reply
  • 159 views

I am reporting a parsing bug with the W-2 import tool in TurboTax Online. When I uploaded my W-2, the system skipped Box 12 Code DD and incorrectly assigned the Code DD amount to Box 12 Code W.

 

For example, on my actual W-2:

  • Box 12 Code DD (Employer health coverage) was $12K
  • Box 12 Code W (HSA contribution) was $4K

 

However, TurboTax imported this as:

  • Box 12 Code W: $1K
  • Code DD: Missing entirely

This is a critical error. Because it swapped the employer health coverage cost into the HSA contribution box, it made it appear as though I massively overcontributed to my HSA. If I hadn't caught this manually, it could have resulted in incorrect tax calculations and penalties. Once I corrected, my refund grew significantly. I would have lost a lot of money.

 

I manually corrected the entries to proceed with my return, but the development team should look into this OCR bug to prevent it from affecting other users.

1 reply

DMarkM1
Level 15
March 30, 2026

Thank you for bringing this experience to our attention. We will pass it along.  

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