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Level 1
February 13, 2021
Question

AGI

  • February 13, 2021
  • 2 replies
  • 9 views

I am having issue when I file, it keeps getting rejected.

 

It indicating that my AGI is wrong from what they have on file, but I have my returns in person.

 

How do I go about solving this ?

    2 replies

    DoninGA
    Level 15
    Level 15
    February 13, 2021

    Try entering a 0 (zero) for the 2019 AGI and e-file the return again.  If the IRS also rejects this return then you will have to print and mail your tax return. 

    See this TurboTax support FAQ for mailing a tax return using the online editions - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/01/26258

    See this TurboTax support FAQ for mailing a tax return using the TuroTax desktop editions for Windows - https://ttlc.intuit.com/community/print-and-file/help/how-do-i-print-and-mail-a-return-in-the-turbotax-for-windows-cd-download-software/01/26256

    Level 2
    February 14, 2021

    If you go to IRS within minutes you can get an online transcript of your 2019 tax return free of charge. The AGI is about halfway through the 5 page transcript.