6 digit verification code not coming thru email. can you send code to cell phone.

Forum|Forum|6 years ago
March 25, 2020
2 replies
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GiseleD

Level 14

Please try checking your spam folder to see if it got caught there.

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merrychristmastwins

Level 2

I have tried for two days no verification code coming thru all info on email is correct . checked spam junk mail no code called for help and said I would get a call back in 1hour took over 4hrs just to say I cant help you .she said code can take days because they are busy. On the computer it said 5 minutes, PLEASE HELP ME !!!!!!!!!

DaraLO

Level 12

Do you have a second email address? You can update your account settings to add a different email address - just in case the issue is with the email provider. Here are the instructions to update your email address:

Select Not your current email address?
Select account settings.
On the Intuit Account screen, update your email address under Sign In Security.
Return to the File section and select Start next to Step 3.

Your new email address will be listed on the verification code page and you’ll receive another verification code at that address.

Reference: What if I'm having trouble with my filing verification code?

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