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Level 1
April 2, 2020
Question

2018 taxes

  • April 2, 2020
  • 1 reply
  • 9 views

I went on line to file my 2018 taxes AFTER I paid my 89.00 I was not able to file ONLINE!  Thats the only reason why I did them through TurboTax.  I want my money back today.  I filed through the irs.gov for free.

1 reply

Level 15
April 2, 2020

You tried to use the online program for 2018?  Online is only for 2019-- no other year.  If you filed on another site, that is fine---but hope you used a 2018 program and not 2019.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time

 

use the word "billing" -- not refund

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**