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Level 2
Aug 7, 2019 2:20 AM UTC
Question

My Returns

Why do my returns not show up when I log into my account? it only shows my 2014.  I have only had one account with Turbo Tax.  Can I get my others to show on the site?

2 replies

VolvoGirl
Level 15
Aug 7, 2019 2:28 AM UTC

That's common to end up with multiple accounts.  First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address.  Run the tool against any email addresses you may have used     

https://myturbotax.intuit.com/account-recovery/

 

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

 

Level 2
Aug 14, 2019 8:42 PM UTC

And howdo I get my return from 2017