TurboTax made an incorrect calculation in my 2025 state taxes. As a result, TT did not correctly calculate my maximum refund. It's not a data input error on my part. TT multiplied Line 29 of my prior year tax return by 9.863% for use in my 2025 return. It should have multiplied Line 24. It's TT mistake, not mine.
I am unable to locate a link to file a claim for TT maximum refund guarantee. I did find this discussion from 2021 asking same question. The answer back then seemed to be the End User License Agreement required users to submit a claim via US Postal Service to a facility in Tucson, Arizona. Really?!?
https://ttlc.intuit.com/community/taxes/discussion/how-do-i-file-a-claim-under-turbotax-s-maximum-re...
Anybody know if Intuit has made it any easier to submit a claim for a refund under their Maximum Refund Guarantee / Maximum Tax Savings Guarantee - or Your Money Back? There is no link here. https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/important-offer-details-d...
Thank you for your assistance.
Eric
