All Posts

Please clarify. In what way does this incident affect your tax return? Did you receive a legal settlement and you need to know if it is taxable? If so:   Whether the amount of the legal settlement needs to be reported as taxable income depends on what it represents. If you received punitive damages, this would be taxable income, and often a Form 1099-MISC would be issued.    Property settlements for losses in the value of a property that are less than the adjusted basis of your property are not taxable and generally do not need to be reported on your tax return. However, you must reduce your basis in the property by the amount of the settlement. If the property settlement exceeds your adjusted basis in the property, the excess is income.    So, if the settlement reimbursed you for the amount you overpaid for something, that could be considered nontaxable and you would adjust your basis in what you purchased. If the settlement included an additional amount for punitive damages, that amount would be taxable.   If any of the amount represented back wages, that would be taxable and should have been reported on Form W-2.   See this help article for instructions for entering a taxable legal settlement in TurboTax.  See IRS Publication 4345 for more information.  

@Bwana_Jones wrote: Judgmental much? Grow up. Go away. You don't belong here.   You have no questions or concerns and solely want to bitch about "evil Intuit". You're also apparently lazy and stupid.

"5 days early" means you are supposed to receive your federal refund from one to five days sooner than the refund date shown on the IRS refund site.   If it does not meet that "at least one day sooner" date, they are supposed to refund the $35 fee.   You have to pay attention to the date on the IRS refund site. You need your filing status, your Social Security number and the exact amount  (line 35a of your 2025 Form 1040) of your federal refund to track your Federal refund:    https://www.irs.gov/refunds  

Yes, TurboTax often uses screen shares to resolve issues.  However, to report a suspicious screen share or potential scam, contact TurboTax immediately at 1-800-4-INTUIT (1-800-446-8848) to report it to their specialized security team. You should also email details of the incident to spoof@intuit.com, and report any phishing attempts or scams to the IRS at phishing@irs.gov.    You should change your TurboTax Account Password.   @growingwings1212 

To access a deceased spouse's TurboTax account, contact TurboTax Support (1-800-446-8848) to initiate their formal, secure account recovery process, which usually requires providing a death certificate and proof of your status as personal representative or spouse. You may need your deceased wife's User ID.   If you don't have that information, then you may want to start your own return from scratch. You definitely want to be listed first on the tax return, and if she died in 2025, you may also want to file jointly.  TurboTax Online We are sorry for your loss.

I don't see any other Community posts from you so perhaps you were communicating with Support by phone or chat. Please clarify - what is your question with regard to insurance for an adult dependent child?   If your adult dependent had ACA insurance through the Marketplace, you would need to enter Form 1095-A on your return. As the beginning of the 1095-A section in TurboTax Online states: "If you, your spouse, or any dependent you claim was covered or bought health insurance through places like your state's marketplace or Healthcare.gov you’ll have to report it".   Even though your dependent's name doesn't appear in the drop-down menu, go ahead and select  your name. The information you enter in Box 1 and Box 2 will correctly identify the policy.   See this help article and this tax tips article for instructions on entering Form 1095-A.  

In preparing your return, if you gave your bank info for either a Refund or to Pay Tax Due, you don't have to do anything further.  If your refund from the IRS was not deposited to your selected account for some reason (closed account, account names didn't match) the IRS will mail a check.   @coachrob1 

Thank you for responding ...however.... You're still not answering my question.  I want to review what the AGI entry IS !!! I wish I could have a remote desktop session with you....to show you that I've RE-INPUTTED carefully the IRS IP PIN number into the proper field of the 'primary' member pin then clicked on 'save'.  I am inputting the number I have obtained directly from the IRS website ( 6-digits !) and entered it into the proper field under "Other tax situations' section.    You're telling me not to believe my eyes and copying skills to get the current IRS IP PIN directly from the IRS website and inputting that into the turboxtax app section to edit IP PIN section.    I'm starting to believe there is a deliberate bug in the turboxtax app to frustrate users to settle and just mail in the 2025 return The reject error states a conflict with primary IP PIN which is me....but the app will NOT transmit the IP PIN that I have edited because the IRS continues to reject the IP PIN that they are providing. Please effectively help me Thank you

If you mean you are still waiting on a refund and it's been over 21 days here are some ways to check on the status.   If your tax return has been accepted you might also be able to access your transcript from the IRS. Get My IRS Transcript Current Year Transcript Availability IRS-Where's My Refund?

Nope, on the first day, it said you've used up your attempts for the day. Then the next day, the site redirected me to a page that said "site is unavailable, check back later. "   I'm not making this up!