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How long has it been since you filed?   The IRS says most filers who efile and choose direct deposit will get their refunds within 21 days.   What is the wording of the message at the IRS "Where's My Refund" tool?  It should not normally use the term "pending."    https://www.irs.gov/refunds   The IRS normally uses 3 stages: Return received and is being processed. Refund approved. Refund sent and an expected deposit date.

I encounter the same error in March 2026 to file my 2025 tax. After google search but not finding a good resolution I ask ChatGPT and the answer is. pretty good also much easier to follow: How to fix it ✅ Option 1 (Best): Enter summary totals instead of individual trades Go to your 1099-B section in TurboTax Delete the detailed transaction import Re-enter using: “Enter a summary for each category” Use totals from your 1099-B: Short-term covered Short-term noncovered Long-term covered Long-term noncovered 👉 Then: Attach the full 1099-B PDF (TurboTax will prompt you), OR Mail it with Form 8949 if required

I just ran into it trying to tell me that I'd get a much better refund if I used the Standard Deduction over the Itemized, though it was showing the amount of the refunds as the same.  If I expand the estimated breakdown on the same page the Itemized Deduction shows as much larger.  I tried looking at the forms directly and had it switch to the standard deduction to see if the math was working out.  When I got back from the forms suddenly my refund had dropped significantly.  After messing around a bit I realized it was because I was still in Standard Deduction mode and that was what it should have actually shown as the refund for that.  I switched back to Itemized, went out to the forms and came back and things were back to as they had been.  This is a HUGE bug on their part.   I guess I'll try to call them in the morning in case they want me to look at anything.  I go over what they give me anyway but this really drops my confidence that their software is going to be accurate so I'm going to have to go over it with a fine toothed comb.   Edit for an update:  When I'm on the page where it suggests to take the Standard Deduction, even if I tell it to use the Itemized, it always will show that it's going to use the Standard.  If I go past that point though and look at the forms it shows that it's using the Itemized.  I also checked the box on the worksheet mentioned above to make sure that it wasn't telling it to always use the Standard Deduction.  

After TWO weeks, the MAX menu appeared at the bottom of the page before finalizing the payment. Sending a screenshot to the group. Such a pity as I emailed TurboTax CustomerCare, saying it was most likely a bug, after sharing the screen with them, and they ghosted me without having any clue on what was going on :(   Thanks for all the people that replied!  

Hi  TT,   Why are you not answering your clients who bought your software and expect it to work? I'm doing my taxes and it seems TT Desktop still uses the old txf format? I've been paying for the annual renewal program and this is making me reconsider. Please make sure TT Dekstop works with Koinly for crypto users otherwise people will leave you.