@ user17737831727 wrote: I have the same problem and your reply is wrong. I did my 2024 taxes using TurboTax 2024 for Mac and saved my tax file with NO password and NO encryption. I have done thi...
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@ user17737831727 wrote: I have the same problem and your reply is wrong. I did my 2024 taxes using TurboTax 2024 for Mac and saved my tax file with NO password and NO encryption. I have done this same import from previous years every year since 2011, always the same, always with TT for Desktop. This time, using TT 2025, to import my 2024 file, there is no error message, just a beep! No indication of what might be wrong. I have tried selecting the file manually, letting the software find it, verifying the file is not encrypted or password protected. No joy. Bug city. I'm embarrassed for Intuit now. I was an Intuit software engineer from 2004 through 2012 (Quickbooks and IFS) and we'd have fixed this issue and had a new release in a couple days max. This problem appears to be at least 3 months old now with no fix. Shame on Intuit. At the least, there should be a bloody error message, something to explain that the software recognizes a problem, not just a beep. I wonder if Intuit will let me contact a support person or not. Guess that's all I got, or re enter everything from scratch which is obviously what all the other folks did who had this problem. Lesser of two problems since being on hold to Bangalore for 2 hours is more painful than re entering from scratch. You should read the bulk of this thread, as several Mac users have reported solutions over the last few weeks that worked for them. Encryption is only 1 possibility and is quickly ruled out, but that's not the main reason for most people since most people's files were not encrypted. Several Mac users have reported how they resolved this issue in this thread. Early postings don't provide the various approaches as they were not yet known. Read the thread in reverse order as more possible solutions became clear over time. Several have reported their workaround was to simply close TurboTax, restart the computer, and relaunch TurboTax. That simple maneuver may not work for everyone, however. That's why other Mac users have shared their solutions in this thread, and any one solution may not work for everyone, but with the variety, it's possible you'll find one that works. There are quite a few success stories in this thread, so see if one of their suggestions works for you.