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Please make sure that you are not in S-Mode. You might also want to try running the program as an administrator, by right clicking on the icon and selecting Run As Administrator.    If you are still not able to resolve this issue, please contact our phone support team for more assistance.     

If the bank rejects the direct deposit for your refund, the IRS usually takes about 1 to 3 weeks, or longer, to cancel it and issue a paper check to the address on file. You can keep monitoring your refund directly in the IRS website in the link below: Where's my Refund  

Smart Check says that I have 3 area areas that need review and I think it's section A and C of step 11. Would I click the fist box in Section A since it's a federal change? If so, what date would I use? Should I select yes or no for section C?

When you are entering the information for your 1099-NEC, you only need to enter information in TurboTax on the boxes that have amount on the 1099-NEC you received.  If you had no state tax withheld on Box 5, then you can leave boxes 5-7 blank.  For more information see the following links:    What is a 1099-NEC? Where do I enter my self-employment business expenses, like home office, vehicle mileage, and supplies?  

Hi Bill,   1) Correct Turbotax is Telling Me I Have Excess Contributions = To the Amount Reported in my W-2C 2) No Excess 2024 Contribution Carryover 3) Correct $9549 in Summary (Showing No Taxable Contributions) no Personal Contribution 4) No Spousal Contributions   I hope this helps someone else, as I went ahead and filed with a different online platform over the weekend. No errors with my HSA with the other provider.

Biomass stove and battery storage.    Battery storage section is complete and working fine.    The biomass stove section information is entered, but follow-up interview questions for this section have a bug.  Per my original post: I am working on the Home Energy Credit interview questions, and the below "Did you install..." question appears.  I selected "No" because I did not install improvements or replacements for enabling property.  Nevertheless, the next interview question requires (see second screenshot) me to enter information about improvements or replacements for enabling property that I did not make.  This appears to be a coding error as I can't be required to input information about improvements/replacements for enabling property that I already indicated I didn't make. 

To claim an RRSP transfer from a private pension plan or existing RRSP or RRIF:  enter the income amount in the slip you received it from (T4, T4A, T4RSP, or T4RIF) enter the transferred amount as an RRSP contribution. TurboTax will then recognize this as a transfer will allow the RRSP contribution. If an amount from a RRIF is transferred to an RRSP, the entire amount is reported as income but only the excess amount is deductible. The excess amount is the total amount from the RRIF less the required minimum yearly RRIF payout amount.       

Yes, here is a link to download the Kentucky Form KNOL. Once completed, you can print and mail your Kentucky S-Corp return with this form attached or send it in as a stand-alone form.  Here is the mailing address.   Kentucky Department of Revenue Frankfort, KY 40620‑0021    

If you would like to send us a “diagnostic” file that has your “numbers” but not your personal information it would help.  If you would like to do this, here are the instructions:  (Don't forget to give us the state)   TurboTax Online: Open your return -Go to the menu panel on the left side of your return and select Tax Tools.  Then select Tools below Tax Tools. A window will pop up which says Tools Center.   On this screen, select Share my file with Agent. You will see a message explaining what the diagnostic copy is.  Click okay through this screen and then you will get a Token number. Reply to this thread with your Token number and your state. This will allow us to open a copy of your return without seeing any personal information. TurboTax Desktop: If you like, you can send a copy of your return that will be scrubbed to eliminate your personal data by using these steps: Click on Online in the top left menu of TurboTax Desktop for Windows Select 'Send Tax File to Agent'* > Follow the prompts to reach the token number. Enter your email used for TurboTax > Enter your code > Send Write down or send an image of your token number and state then place in this issue. We can then review your exact scenario for a solution. Please also tell us any states included in the return. This is necessary for us to view the return. *If using a MAC, go to the menu at the top of the screen, select Help, then, 'Send Tax File to Agent')   We will be able to see exactly what you are seeing and we can determine what exactly is going on in your return to provide you with a resolution.

For the 2025 tax year, a short coverage gap exemption applies if you were without health insurance for three months or less, such as in August 2025 when your employer started coverage late. You can claim this exemption in TurboTax by answering the health insurance coverage questions carefully when prompted. TurboTax will ask about any months without coverage and will detect if your gap qualifies for an exemption. Ensure you accurately input the months you were covered and the month(s) you weren't. TurboTax then applies the short coverage gap exemption if eligible, which can avoid any shared responsibility penalty for the gap period.