All Posts

If you are using TurboTax Online, you cannot prepare and file a tax return for another person using an existing TurboTax account. You'll need to create a new account, distinct from the account you used to file the first return.   If you are using TurboTax Desktop, you can start a new return by clicking on Start a new return on the Welcome page of TurboTax.   Please read this TurboTax Help topic on how to start a new tax return for another person.

You can still use TurboTax Online.   If you filed as Married filing Separately or Married filing Jointly (by electing to treat your wife as a resident), you can write NRA at the place for your wife's SSN, but you can't e-file. You have to print out and mail in your return.   To file by mail, please follow the instructions in this TurboTax Help article

@dmertz  can you assist?   @anupambaj  the only thing I can think of is you might have linked both K-1s to the same taxpayer.  When you enter the first K-1 there should be a checkbox for "self" or "spouse" (or it might be in your names, "Is this K-1 for Adam or Betty?").  Then you finish the first K-1, the program asks if you have any more K-1s, and you enter the second K-1, you have to specify the other spouse.  If they were linked to the same spouse it would not see the contributions as separate. 

If you're using an online or mobile version of TurboTax, you will need to switch to TurboTax Desktop so that you can access Form 982 using Forms Mode.   Here is a link to view the different download options.    Also, read this article on How do I report excludable (non-taxable) canceled debt?

Yes, if you're Married Filing Jointly, DON'T check the box for 'Joint Occupancy' on Form 5695.  This refers to sharing the home with someone not on your return, and splitting the costs of energy efficient credits with them.   If you're using TurboTax Desktop, in FORMS, 'Open Form' 5695 and use the 'Delete' button at the bottom of the form to delete it.  Then step through the interview for the Energy Credit again to let it repopulate properly.   @dungnguyen168 

Once your return is filed, TurboTax has no control over the processing or the timing when the IRS releases your refund.    The IRS states that most federal tax refunds are issued within 21 days of acceptance, however, some may take longer if they require additional review. Also, by law, the IRS cannot issue EITC or ACTC refunds before mid-February. This applies to your entire refund, not just the portion related to those specific credits.   Here are a few FAQs to help you track your refund: When will I get my federal tax refund? How do I track my state refund? Why does Where's My Refund say "approved" but TurboTax still says "accepted"? Why do some refunds take longer than others? What if my IRS refund is taking longer than 21 days?

Is this happening in the Safari browser or the TurboTax application? "Do you have 'Zoom' or 'Large Text' enabled in my iPad settings?" (Go to Settings > Accessibility > Display & Text Size. If "Larger Text" is on, it can break the layout of the tax page.

If you would like to send us a “diagnostic” file that has your “numbers” but not your personal information it would help.  If you would like to do this, here are the instructions:  (Don't forget to give us the state)   TurboTax Online: Open your return -Go to the menu panel on the left side of your return and select Tax Tools.  Then select Tools below Tax Tools. A window will pop up which says Tools Center.   On this screen, select Share my file with Agent. You will see a message explaining what the diagnostic copy is.  Click okay through this screen and then you will get a Token number. Reply to this thread with your Token number and your state. This will allow us to open a copy of your return without seeing any personal information. TurboTax Desktop: If you like, you can send a copy of your return that will be scrubbed to eliminate your personal data by using these steps: Click on Online in the top left menu of TurboTax Desktop for Windows Select 'Send Tax File to Agent'* > Follow the prompts to reach the token number. Enter your email used for TurboTax > Enter your code > Send Write down or send an image of your token number and state then place in this issue. We can then review your exact scenario for a solution. Please also tell us any states included in the return. This is necessary for us to view the return. *If using a MAC, go to the menu at the top of the screen, select Help, then, 'Send Tax File to Agent')   We will be able to see exactly what you are seeing and we can determine what exactly is going on in your return to provide you with a resolution.   @proethle 

Using Form 8379 will allow you as the injured spouse to get back your portion of your tax refund from a jointly-filed tax return if it has been seized or offset to pay your spouse's past-due debt, like child support, student loans, or unpaid taxes. It is used to separate your income/credits from your spouse's income/credits, and protects your share of any refund.   You can file it with your tax return, or after you receive a notice that your refund was held for your spouse's debt.   You have to file jointly to use this form. And you must not be responsible for any of the past-due debt. Using Form 8379 will substantially delay your refund. (up to 14 weeks)   To file this form using your TurboTax program, you can: Click on Search at the top right of your TurboTax screen Type injured spouse in the search box Click on the link Jump to injured spouse Your screen will say Innocent or Injured Spouse Relief, select Yes Your screen will say First, enter the years that you're seeking innocent spouse relief, enter 2025 (or what year you are seeking it for if other than 2025) Follow the instructions on your TurboTax screens. Make sure to answer each question correctly. If you are filing this form with your 2025 tax return, make sure to answer Yes to the question Are you filing Form 8379 with your tax return? For additional information; How do I file Form 8379, Injured Spouse Allocation? and What is IRS Form 8379: Injured Spouse Allocation Please return to Community if you have any additional questions or information and we would be happy to help.