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Las declaraciones se rechazan cuando el IRS tiene en su sistema que tuvieron seguro médico mediante el mercado de seguros.  Ellos piden que se reporte el Formulario 1095-A.  Si no tuviste cobertura o no tienes tu formulario tendrías que ponerte en contacto con el CuidadoDeSalud.gov o el mercado de seguros médicos, para ver qué está pasando con tu cuenta.      Para ingresar el Formulario 1095-A en tu declaración: Abre o continúa la declaración Selecciona Buscar e ingresa 1095-A Selecciona Ir al Formulario 1095-A Responder Sí e ingresa la información  TurboTax te hará las preguntas necesarias para que ingreses la información que es necesaria para tu declaración.   ¿Cómo corrijo el rechazo de presentación electrónica F8962-070?  

You should be able to e-file if you use your IL-PIN or IL driver's license, which are alternative methods to your prior year's AGI. If you amended or changed the prior year's AGI that's what you use. if you filed after 10/15 try zero. Try dropping pennies from the prior year's agi.  il pin https://mytax.illinois.gov/_/#1    Maybe others can suggest other approaches, but if not and the issue can't be resolved you'll have to file by mail. 

The FPL used on Form 8962 for the Premium Tax Credit calculations is the 2024 amount.  The 2025 increase doesn't take effect until the 2026 tax year.   2024 Federal Poverty Guidelines (48 Contiguous States & DC) 1 Person: $15,060 2 People: $20,440 3 People: $25,820 4 People: $31,200 5 People: $36,580 For families with more than 8 people, add $5,380 for each additional person.  @user17682717859 

If you have already addressed all of the areas of your return for which Review asked for more information or corrections, you have checked your Internet connection, and the program is not progressing to the next step, first try the following steps:     Try exiting TurboTax, restarting your device and starting TurboTax again. Try using a different browser. Chrome usually works well. Try clearing your cache and cookies.     If, after completing the steps above, you are still not able to progress past Review, try these additional steps: Sometimes, if you enter a section and exit it, without making an entry, TurboTax will create a form for the entry that would go with that section, and Review will look for an entry in that form. It could also be that the form was created because of an entry carried over from last year.  If you have blank forms or forms with a "0" that are not needed, such as for W-2G or K-1, you can delete the form using the button on the screen that displays the form.  If after trying all of the options mentioned you still have the same problem:    See this help article and this one for instructions on how to contact TurboTax customer support depending on which product you are using.  

Thank you for the thorough answer. The website still says it’s going to be ready “by February if not sooner” and every agent I’ve talked to, all four of them, have given me a different version of “ the forms are ready now and they’ll be rolled out to you soon. Just wait one more day”. i It is maddening and frustrating that this billion dollar cabal that has a stranglehold over our taxes, can’t do something as simple as making the forms available that are available on the IRS’s website currently. 

If you are using TurboTax Online, and the program is "stuck" on a screen, try the following basic troubleshooting steps:   Check your Internet connection. Hardwired connections work best. Try logging out and logging back in again. Try using a different browser. Chrome generally works well. Try restarting your device. Try clearing your cache and cookies.     If after trying all of the options mentioned you still have the same problem:   See this help article and this one for instructions on how to contact TurboTax customer support depending on which product you are using.  

I figured something out. I went back in to edit my W-2. I found that I had selected "worked outside of the US" when I should have selected "None of these apply to me". As soon as I changed that, along with deleting it out of my documents using "Tax Tools", it let me file. But what a headache, TurboTax. Isn't ease of use supposed to be one of your selling points?

Yay! You saved the day. Thank you. Entering only the first three digits worked for me when the field would not accept the 10 digit document number. I had also tried switching browsers and that did not work by the way. 

Subject Formal Complaint: Deceptive Pricing, Forced Product Upgrades, and Obstructed Customer Redress To whom it may concern, I am submitting this letter as a formal complaint regarding my recent experience using TurboTax for the 2025 tax year. What I experienced was not a simple misunderstanding or user error. It was a pattern of deceptive design choices, pricing obfuscation, and forced product positioning that resulted in hours of wasted time, extreme confusion, and a near loss of a significant portion of my lawful federal refund. 1. Deceptive Product Defaulting From the moment I entered TurboTax, the system silently defaulted my return to a Premium/Expert Assist product, without a clear, upfront, unavoidable disclosure that I was no longer in a basic filing tier. This was not the result of an explicit upgrade decision on my part. Only at the very end of the process—after many hours of work—was I presented with fees that dramatically reduced my expected refund. This is not transparent pricing. It is retroactive pricing pressure. 2. Forced Upgrade With No Exit Path Once TurboTax determined—internally—that my return “required” a higher tier, the software removed any meaningful option to continue without upgrading, even after I attempted to downgrade, switch products, or back out. At that point, the system presented a false choice: Pay the upgraded fee, or Abandon the return entirely That is not consumer choice. That is coercive design. 3. Obstructed Ability to Start Over When I attempted to clear and restart my return after discovering the embedded fees, I was explicitly blocked with a message stating that I could no longer do so. This removed my ability to correct course once the pricing trap had been revealed. A customer should never be locked into a paid path simply because they discovered the cost too late. 4. Intentional Absence of a Direct Customer Service Email Compounding the above issues is TurboTax’s deliberate lack of a public customer service email address. By forcing customers into phone queues, automated flows, or limited web forms—and by eliminating a clear written channel for complaints—TurboTax materially impairs a consumer’s ability to document grievances, seek redress, or maintain a clear written record. This is not an accident. It is a design decision, and in the context of the practices described above, it raises serious concerns about accountability and transparency. 5. Impact As a direct result of these practices: I lost many hours attempting to resolve a situation that should have been straightforward. I was nearly charged fees I did not knowingly agree to. I was placed under undue pressure at the final filing stage. I ultimately abandoned the platform entirely. I am now filing directly with the IRS—not by preference, but by necessity. 6. Expectation I expect this complaint to be: Logged formally Reviewed by a supervisor or compliance team Acknowledged in writing I also strongly encourage TurboTax/Intuit to review whether its current interface and pricing flow align with fair consumer protection principles, transparency standards, and good-faith business practices. This letter is submitted calmly, deliberately, and on the record.

The software should be updated after 02/13/26, but our tech team is working hard to have those updates before that date.    Here, you can sign up for an e-mail to stay current on the updates: Sign up for email notification

Not sure that's the right answer too.     I'm sure it's not taxable for NY state taxes.  But it is supposed to be taxable for federal taxes.   It doesn't make sense too that it would be federally taxable only if you itemized deductions on 2023 return, exactly because Box 1 of the 2025 Form 1099-G specifies that this Inflation Refund Check refund relates to the 2025 tax year and appears to have no relationship with the 2023 federal tax year.

@ scottkallen  You would need to walk through Step 2 and remove that option--i.e., change your choice of refund method to regular direct deposit.  i.e., do not choose the "Up to 5 days early" option at all, and instead just choose regular direct deposit.   Then after that, verify your fees once again to be sure that $35 fee is gone and that you have no unexpected charges.   Also be aware that if you choose to pay any product fees out of your Federal refund, there is an additional $40 service fee for that payment method..  That extra fee is avoided by paying upfront with credit card, debit card, or a prepaid debit card you can buy in a store.