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When I try to submit my return, I receive this message ""the submission was a duplicate of one that was received. Please contact customer support."   I have spent over 10 hours on the phone with four different representatives. no one has any idea why this technical error is happening. 

1. The Problem In 2024, I sold units of several Master Limited Partnerships (MLP). As you know, the dividends paid by MLPs are untaxed (behaving as a return of capital) but accumulate as a reduction in the cost basis from the original purchase price. As time passes, this results in a progressively smaller value for the “purchase price cost basis”. In my situation, I had purchased several units (shares) of Cheniere Energy Partners (CQP) in 2011and by 2024, the accumulated dividends significantly exceeded the original purchase price. Therefore, the “adjusted” basis purchase price became negative. TT cannot accept a negative value but it “said” that zero was acceptable. When you are ready to calculate the gain, TurboTax (TT) subtracts the “adjusted” purchase price from the selling price (less the selling expense) to calculate the net capital gain. If you (could) use a negative purchase price, that would add to the selling price to yield a higher and “true” value for the profit. A zero, however, understates the gain. That bothered me as I want to pay the correct tax and that means that although a negative purchase price value gives the correct result for capital gain it is forbidden by TT’s code. Further, Page 2 of 2 TT is also bothered by the zero price input so it won’t let you E-file. Neither will the two states I file in.

We reside in New Jersey. My wife's income is earned in New Jersey. My income is earned in New York. Each we would adjust Taxable Wages down by subtracting my NY wages from Line one on the New Jersey Line One for wages. Is this not the correct way to report the wages? 

I filed February 3rd and it was accepted February 4th as of February 12th I've done my federal verification of identity and return that's been accepted and also sent proof of income for 2024 my transcripts show an as of date for today 04/21/2025 and I haven't heard back from IRS from February to now it's been well over 30 days when will I be able to check where's my refund