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This was NOT resolved. On April 15 I kept getting this so filed for an extension.  Today I'm trying to efile my California taxes and I'm STILL GETTING IT.   I've been your customer for maybe 10 years, but will never use TT again. And I have told all my friends and posted this on my Facebook and yours.   It's unconscionable that you let this continue PAST the filing deadline when you knew  about it at least as early as February.

There is no down arrow to the right. When I get click tothe right it does not let me type in the box The box shows $0.  I think it expects to see an HSA but we don’t have HSA. Under medicare there is a place if its deducted from Social Security but we’re not doing that.  

@wolcott_theresa  asked:  "How do I find IRS acceptance code for filing 2024 taxes?"   What is the context of your question?  Why are you asking? Is someone asking you for proof that you filed your 2024 taxes, like a mortgage company, etc.?

Thank you so much about posting this info about how to tell TurboTax to use the MACRS table.  I have been trying to figure out why TT was not calculating depreciation correctly.  I have a mixed-use rental property (74.52% business use), and I had completed Worksheet 5-1 "Worksheet for Figuring Rental Deductions for a Dwelling Unit Used as a Home" from Publication 527.  For the life of me, I could not get TurboTax depreciation to agree with this Worksheet (which I KNEW was correct) until I told it to use the MACRS tables.  I have been struggling for many hours.  After doing numerous searches, I found this post where you were dealing with the same issue I had.  I'm so glad I found this and that you made it very clear how to fix the problem!   THANK YOU!!  

I contacted TurboTax support, and they advised me to download the PDT file from the online version, save it with a .tt24 extension, and then import it into the desktop version — or possibly do it the other way around. Unfortunately, none of these steps are working. It feels like the customer support agents are just guessing without actually understanding the process. They also told me that activating the code on the desktop version would automatically activate the online version, which is completely incorrect.

@jsgdavidmrg wrote:  TurboTax on windows 10 for 2025 Can I use TurboTax on Windows 10 for 2025 taxes if I purchase the extended security from Microsoft? Great question, but I don't think folks will yet know at this point.  All I know is this FAQ below, which only says Intuit "may" restrict the 2025 software.   You'll have to see if you get additional comments in this thread.   They are likely a bit skittish of the potential security issues for users who don't pay Microsoft, and any case they would have to test it on Windows 10 machines as they developing it before making a final decision.  It does give them the excuse to push more people toward Online TurboTax.   FAQ:  How does the end of support for Windows 10 affect my TurboTax Desktop experience? https://ttlc.intuit.com/turbotax-support/en-us/help-article/download-products/end-support-windows-8-affect-turbotax-experience/L4v9atO3O_US_en_US

There is no "acceptance code"---   Did you e-file?  Did you click a big orange button that said “Transmit my returns now?”     When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.   First, check your e-file status to see if your return was accepted:  https://turbotax.intuit.com/tax-tools/efile-status-lookup/ If the IRS accepted it, what does it say here?  (Allow 24 - 48 hours after acceptance to look) https://www.irs.gov/refunds            Or does your account say “Ready to Mail?” Or “Rejected?” Or “Printed?”       FROM THE IRS WHERE’S MY REFUND SITE: https://www.irs.gov/wheres-my-refund How it works Where's My Refund shows your refund status: Return Received – We received your return and are processing it. Refund Approved – We approved your refund and are preparing to issue it by the date shown. Refund Sent – We sent the refund to your bank or to you in the mail. It may take 5 days for it to show in your bank account or several weeks for your check to arrive in the mail.  

if you chose to have your TurboTax fees deducted from your federal refund then the banking information on the tax form is the information to send your refund to the third party bank.  That bank gets your refund first from the IRS.  They take out your TurboTax fees and send the rest to you---and that bank has YOUR direct deposit information.   When you choose "refund processing"   TurboTax gets its fees when the IRS releases your refund.  Your refund goes to the third party bank.  The bank takes out your fees and then that bank sends the rest of the refund to you.     Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.    You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com        How can I see my TurboTax  fees?    https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbotax-online/L1XnIzgzg_US_en_US?uid=m682vq7k   What is Refund Processing Service?      

Federal and state refunds come from completely separate entities.  There is no rule as to which one will come in first or how long it will be between their arrival in your account.   TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  “21 days”  is not a promise from TurboTax or the IRS.      First, check your e-file status to see if your return was accepted:  https://turbotax.intuit.com/tax-tools/efile-status-lookup/   Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.   You need your filing status, your Social Security number and the exact amount  (line 35a of your 2024 Form 1040) of your federal refund to track your Federal refund:    https://www.irs.gov/refunds   To track your state refund:     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_US_en_US?uid=lt447ebr   If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/refunds-take-longer-others/L14YlqFrH_US_en_US?uid=lexdr7zh . https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/irs-refund-taking-longer-21-days/L2vRAJbdU_US_en_US?uid=lexe7lst