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Turbotax keeps crashing for me after I installed the update yesterday.  Crashes trying to open the help center popup, crashes when opening the payment browser window, crashes when saving IRA deductions info.  I've done all the troubleshooting steps - checked for TT updates, cleared browser cache and cookies, updated windows, turn off windows defender antivirus, restarted windows.   Nothing is fixing the issue.  I can't file the state return because I first have to complete the payment window, which is crashing.  To confirm it wasn't data in my return, I opened TT and immediately tried to open the help center (without opening a tax return) and it also crashes.  Ugh.

Yes, if the scenario you described was unplanned, it sounds like it would qualify for the financial emergency exception. The IRS defines “emergency personal expense" as an unforeseeable or immediate financial need relating to necessary personal or family emergency expenses (Section 115 of the Secure 2.0 Act), which is limited to $1,000 per year.   To report the withdrawal, here's how to do this in TurboTax Online:   Navigate to Federal > Income > Wages & Income Summary > IRA, 401(k), Pension Plan Withdrawals (1099-R) > Add/Edit Your withdrawal will be shown in a summary on a screen that says "Here's your 1099-R info" Choose "Continue" Continue through the interview until you arrive at a screen that says "Did you use your IRA to pay for any of these expenses?" If you qualified for an exception to the penalty, enter the information here.    Here is an article you may find helpful: Can I make a hardship withdrawal from my 401(k)?

Thank you for your response.  I have done the splitting up, where it is 67% my husband and I, with my son at 33%.  For some reason, it kicks it to 1.  We have done 100% us and 0% him.  Depending on which way we go, either my son is getting a good fed return and we owe, or he owes and we get a bigger return. Could we do it where he owes and we get the bigger return as overall the money out is less or is that a big no no?

Once you have submitted your tax return through TurboTax and it's been accepted, you can't cancel the filed return. If the IRS can't match your information to track your return, it often means there may be a data mismatch, such as name, Social Security number, or filing status inconsistencies. To address this, you can: 1. Double-check your return details: Review your TurboTax entries for accuracy in your personal information. 2. Wait for IRS updates: Sometimes, the IRS processing system takes a few days to update and recognize your return. 3. Amend if needed: If you find mistakes in your filed return, you may file an amended return later. TurboTax doesn't offer a way to cancel a submitted federal return. Ensuring your information matches what the IRS has is key for tracking.

The final year for this form was 2024, so you do not need to file the form this year.  The 15 year repayment period started (and included) 2010, thus 2024 was the 15th year.   See: Form 5405 will no longer be revised

If you didn't receive a 1099-INT from a foreign or US bank because your interest income was low, there usually isn’t a Federal Employer Identification Number (FEIN) to enter. For TurboTax, you can typically leave the FEIN field blank or enter "000000000" if the form or software requires an entry. You still need to report the interest income even if no 1099-INT was issued. Enter the amount of interest you earned as reported by your bank statements. Foreign banks may not provide FEINs. You can report the interest with the bank’s name and any available identifying information, but no FEIN is required if unavailable.

Curious if you have received your refund, if any? Mine didn't make it thru processing with the "I". Took the IRS 10 weeks to let me know that. Responded to their letter yesterday and changed it to the "L".

@Run4ever only the custodial parent can claim AOTC.    from your post not clear who is custodial and who is noncustodial.    The custodial parent can give the non-custodial parent permission to claim the child for the purposes of the child tax credit, the additional tax credit or the other dependent credit.    The IRS does not permit the custodial parent to pass the right to claim the child for EITC, AOTC or LLC, or the ability to file HOH to the non-custodial parent.  The custodial parent can still claim the child for these purposes.    what is in Box 1 and Box 5 of form 1098-T.  Are you non-custodial? did your daughter earn more than $15,650?

If TurboTax shows an error to review 1099-B sales but no sales are marked to review, try these steps: 1. Go to the 1099-B section: Navigate to the Federal, then Wages & Income, then Investment Income area. 2. Check for imported forms: If you imported 1099-B forms, look for any with errors or incomplete data. 3. Delete and re-import: Delete any imported 1099-B forms and re-import them using your broker’s login. 4. Manual review: If re-importing doesn't work, try manually entering your 1099-B sales data. 5. Save and review: Save your entries and see if the error clears. This process often resolves hidden or phantom errors related to 1099-B sales in TurboTax Online.

My 1099-r does not have code 1listed, it has code 7,D listed.  I’m having this issue with early distribution penalties because when the TurboTax program asked me if this distribution was subject to early distribution penalties I was honest and said yes.  Someone else referred to the “let’s see if we can we save you money section”.  When the TurboTax program asked me if this distribution was subject to early distribution penalties and I replied yes the program just moved on to the next section, it didn’t ask me any more questions about the distributions or penalties on only part of the distributions. I called TurboTax help line and spoke to a representative about my issue. She directed me to contact the financial institution and have them send two 1099 -r forms separating the subject to penalties and not subject to penalties amounts and then entering the information as two 1099-r.  I did call the financial institution and was informed that they do not do anything like that and suggested I contact a CPA to resolve the issue. so, I’m back to square 1.  Again, the interview section asked if the amount was subject to early distribution penalties but never asked any follow-up questions during which I could have addressed my specific situation.  The TurboTax software seems very deficient in this area.  What do I do now because the way it stands I either pay thousands of dollars in penalties I shouldn’t have to pay or I bring my information to a CPA to do my taxes making TurboTax and all the time I spent using it useless?

Schedule C is necessary because it reports income and expenses from a business you operated as a sole proprietor or self-employed individual. Even if you entered income and deductions, Schedule C organizes this information to calculate your net profit or loss from your business activities. If you did not need Schedule C in past years, it could be because you didn't have business income or were reporting income differently (e.g., as an employee). Now, if you have income from self-employment, Freelance work, or a side gig, the IRS requires Schedule C to report those earnings and related expenses correctly.