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Have you checked your return for e-file status, and if it shows accepted, the IRS refund website? If your return was accepted, and the IRS shows it was issued or the return is still being processed, you'll have to contact them. TurboTax receives no information once your return is accepted.  800-829-1040

@colin_mccrossin wrote: Sometimes clients leave tips in the office on credit cards or paid in advance on their bill.   If a waiter receives a portion of mandatory service charges which do not qualify but are on 7 he will not be able to decrease the amount on TurboTax as I need to increase mine.    I understand your employer's confusion, but those credit card tips and advance tips belong in Box 7 of the W-2.  Even though there were charged to a credit card or were advance tips, it is still considered as you receiving the tip and reporting it to your employer.   To keep it simple, I'll cite Publication 15 which says "Report to your employer only cash, check, and debit and credit card tips you receive." and Revenue Ruling 2012-18 (Q&A #2) which says "include tips received from customers, charged tips (e.g., credit and debit card charges) distributed to the employee by his or her employer, ..."   https://www.irs.gov/publications/p531#en_US_2023_publink100022527 https://www.irs.gov/irb/2012-26_IRB#RR-2012-18     Mandatory service charges should not be on Box 7 of the W-2, so there should not be a need to adjust it.  If the W-2 wrongly shows that in Box 7, the employer is doing it incorrectly.  

@DIY_Tax_Person wrote: Do I HAVE to enter my 2026 expenses on the 2026 return? Can I actually get a tax deduction FOR 2026 on these startup costs even though I have no revenue yet for this business? Can I enter 2026 expenses on my 2027 return?  No, but maybe.   You save your startup costs until the first year you have business activity to report.  You don't have to show a profit, but you need to be engaged in ongoing business activities.  For example, if you started your business in 2025 and you engaged in ongoing business activities such as advertising for clients and starting jobs, that business should file a return for 2025, even if your clients didn't pay you until 2026.  If the business starts ongoing business activities in 2026, you report your startup costs in 2026.   Assets you purchase are depreciated like any other asset, as of the date you place them in service.  You may have a choice to depreciate them immediately (using section 179 or another accelerated deprecation mechanism), or you can choose to depreciate them over their class life.  This gives you some choice in how you handle some of your expenses.   Other startup costs that are not assets may be expensed in the first year your business is active if less than $5000.  If more than $5000, they can be partly expensed and partly depreciated over 15 years, according to a formula that I don't know but is programmed into Turbotax.     You usually want to claim all the expenses you can.  If you show a loss, that can reduce your other taxable income for the year or be carried forward to negate future profits.   If you want to do something fancy and not standard, you should probably hire your own professional for advice rather than using DIY software. 

  You received a message from Marketing.  Marketing does not really know if your W-2 is available now.  They just want your business.   TurboTax does not have your W-2.   W-2’s come from employers.  There is not a federal or national website that provides W-2’s.   If your employer is partnered with TurboTax to allow the W-2 data to be imported into the software you can do that---but you need the actual W-2 so that you can enter the EIN and the amount from box 1 to import the other data from the W-2---which just saves you the little bit of keying in of the other information.   Every 2025 W-2 that you received must be reported on your 2025 tax return, even if they are for small amounts.  Remember that each one of those W-2’s has your Social Security number on it, and that income was reported to the IRS by the employer.  You do not want trouble with the IRS for under-reporting your income or have your refund delayed by having missing income.   ALL of your W-2’s must be entered on the SAME tax return.     Go to Federal>Wages & Income to enter a W-2. After you enter the first one, you click Add Another W-2.     W-2's come from your employer, and they have until January 31 to issue it.  Some employers allow you to import the W-2 through the software, but for security reasons you still need information from the actual W-2 to import it. Some employers have payroll sites that will have your W-2. You might need to phone, text, drop in, email and/or snail mail an old employer to make sure they know where to send your W-2.   https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-forms/get-copy-w-2/L8FTim9MO_US_en_US?uid=m68ee4os   https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/import-enter-w-2/L55HzdeDr_US_en_US?uid=m68efe36   And….SAVE YOUR OWN W-2!  TURBOTAX DOES NOT SAVE IT FOR YOU.  TurboTax will not have a copy of it in your account and will not have an image even if you snapped a photo or imported it.  It is up to you to save it for your own records as stated on the back of the W-2.       

The IRS does not have your return yet.  Your return is sitting on a server in "pending."     MY RETURN IS IN PENDING—what does that mean?   Did you e-file?  Did you click that big orange button that said “Transmit my returns now?”  If so, your return is now in “pending” on a server.  Do not try to change anything while your return is in pending.On January  26  the IRS will begin to accept/reject e-files.  The IRS accepts a FEW returns in test batches ahead of January 26—-but that is very random.   Watch your emails—including your spam folder—for the notice about whether your e-file has been accepted or rejected.  If your return is rejected you will be able to make corrections before re-filing.   If the return you e-filed is accepted you will have to wait until it has been fully processed and then amend it to fix any mistakes or omissions.  It has been taking the IRS four to six months—sometimes longer—to process amended returns.   If you e-filed your state return there will be another email later that tells you if the state was accepted or rejected.   WARNING:   Do not try to change anything on your return while it is pending.    

This is a public web site that can be seen by anyone—including scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax.  Please remove the personal information  (phone number) you posted here ASAP by returning to your post and clicking the three little blue dots on the upper right to edit your post.     UPDATE MY ACCOUNT https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/00/25927

First of all, this is a public Internet forum, so for your privacy and security you should remove your phone number you displayed above.   To do that, click on the tiny blue 3-dot icon just to the right of your question and then choose Edit.   You can update your phone number in your account settings, and you may be able to verify it through a link there in the settings, and also see if you can pre-emptively verify your email address there, too. In the left menu column scroll way down to Intuit Account. Then once in the Intuit Account settings choose tab Sign In & Security. Update your phone number, then see if it has a tiny link beside it that says "not verified".  If so, click that to verify the phone number. Also while you are there, see if your email address has been verified there.  It may then send a link to your email instead of a code by which you can verify the email address.   If you verify there, then it may not ask you to verify again when you go through the efiling.    If it does still ask you to verify when efiling, then hopefully the code will go to the new phone number you entered and verified in Account Settings. If after all that, you still can't resolve your issue, here's how to reach TurboTax Support Mon-Fri 5AM-5PM Pacific.   FAQ: What is the TurboTax phone number? https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632   If you use Free Edition and don't have phone support, another way to reach them if you have social media is to direct message a Support agent: https://x.com/TeamTurboTax or https://www.facebook.com/turbotax

Wait until your original  2024 return has been fully processed before you amend, and make sure you have saved a pdf of the original return before you amend. (If you do not save it as a pdf, the amended return will overwrite the original, and the original will be lost forever)     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/amend-change-correct-return-already-filed/L4VjJ9BA2_US_en_US?uid=m76mq6z2       Do not expect quick results from amending. It can take four months or more for the IRS to process an amended return.     You can watch for information here: https://www.irs.gov/filing/wheres-my-amended-return    

  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.    https://myturbotax.intuit.com/   Start a 2025 return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.   https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/27010     https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m5y4ch1y   Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.     https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx Account Recovery     Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/find-last-year-tax-data-file-tax-file-computer/L0XJvPaJr_US_en_US   https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/find-tax-data-file-mac/L4VNGm33S_US_en_US?uid=m6guhab0   You can get a free transcript from the IRS or for a fee of $30, an actual copy of your tax return. https://www.irs.gov/individuals/get-transcript https://www.irs.gov/pub/irs-pdf/f4506.pdf       SAVE YOUR TAX RETURNS ! EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records.  That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc.    https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m6guj526   https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m78eb8pc In order to transfer a past year return to the new return you need the tax file   https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-turbotax-online-return-tax-data-file/L4xwOG3LF_US_en_US?uid=m6guk3xl   NOTE:  TurboTax and the IRS save returns for seven years.  Returns older than seven years are purged.