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You are not doing anything wrong.   The program is not working.  I've been on customer support text for several days with solutions that don't work.  Turbo Tax is faulty and cannot seem to fix this problem.  There customer support people try hard but have no fix.    I"m losing all hope for getting my taxes finished this year because I cannot report the sale of a rental.

Your tips are reported in the W-2 section of the tax return. It's initially posted to Schedule 1-A along with other new deductions. It is then carried forward to your 1040 Tax Return line 13b. To record your tips in the Online TurboTax version: Log into TurboTax Click on Tax Home on the left sidebar. Select Wages & Income. Review/Edit or select W-2. Enter your Employer ID. The options for Snap a picture and Upload have step-by-step directions. You can also select [Type it Myself] at the bottom of the screen. Enter your employer's information. Post the information from the W-2. You may be prompted to double check certain information. A sample of your tax due or refund will be posted for the data you have entered so far. A Let's check for uncommon situations will come up.  This is where you will post Tips and other uncommon situations. Continue through the interview if any of these apply. This will bring you back to the summary page.

March 15, 2025...this section does not function. at all.  Once in depreciation for your rental property and you click on yes or no...it reverts to previous screen.  Or if you click on neither.  what is happening with this .  

It is March 15 and the section to report sale of rental is still not functioning.  I have been texting with support for two days...I've sent video, diagnostic copy of return and screen shots more than once.  They are not asking me to do things like deleting forms at which time I get a warning not to do that.  My taxes cannot be completed.  

TurboTax may not automatically select the same depreciation method and schedule used by another tax preparer when you are starting to use TurboTax for items already being depreciated.  You need to enter the information to match the depreciation already being taken on the items.   You will need a previous year depreciation schedule or report that shows how each asset was set up for depreciation as well as the amount of depreciation that has already been taken.  Then, in TurboTax, when you are entering information in the Rental or Business Income and Expenses section you will Add Assets.     When you are entering depreciation information into TurboTax, the program may somewhat restrict the choices you can make in order to guide you to entering something that is correct by the tax law.  Trying to enter the information to match prior depreciation information can be tricky.   Here is a guide for how to go about entering depreciation into TurboTax in order to duplicate the entries that have been made on previous returns to continue the same depreciation.   Start from the Schedule C or Schedule E section of your return until you get to the Assets/Depreciation section. Proceed to the point where you are adding an asset on the page titled Describe This Asset. In order to enter the asset exactly as it has been reported in the past, choose the last option on the list, Intangibles, Other Property, then click Continue. On the next page titled, Tell Us a Little More, select Other asset type, then click Continue. Enter the detailed information about the asset:  description, cost, date purchased or acquired.  Click Continue. Move forward with additional details on the next screen, then click Continue. Select the appropriate Asset Class, then click Continue. Choose the MACRS Convention, then click Continue. Select the Depreciation Method, then click  Continue. Answer the question regarding Listed Property, then click Continue.  There may be some additional background questions as well, keep going. You will eventually come to a screen to confirm the Prior Depreciation, enter the data and click Continue. Finally, you will see an Asset Summary screen with the current year depreciation amount listed.  There is also a check-box here to Show Details.  This will open a full description for the asset so you can verify that it matches the previously reported information.  If it does not, you can choose to go Back and re-enter the data that needs to be changed.

I found my error...on a screen that prompted me for number of months child lived with me in 2025, I had marked two months.  After re-reading the question, I changed it to the entire year.  Once that was changed, the check mark for the pilot program for the Trump Account was added.  Appreciate your help.

Yes this looks incorrect if you've been doing backdoor Roth, the basis carryover on Line 14 needs to be going to zero and not accumulating this way (or close to zero if you have residual earnings - see below).  You may have paid tax on the conversion - check what was reported on Line 18 or 1040 Line 4b.  If you did pay tax then unfortunately it may be too late to get refund back on 2021 and the deadline for 2022 refunds is April.  You shouldn't need to wait to amend all your returns before you can file 2025, but you need the correct carryover basis from 2024 to input into Turbotax for Form 8606 Line 2.   Form 8606 Line 6 should reflect your year-end market value and Line 8 should show the Roth conversion amount.  If you're not getting the basis drawn down I'm guessing Line 8 is not reflecting the Roth conversion for some reason.  There are questions after the 1099-R input to identify the distribution as a Roth conversion.   The residual market value at year-end due to earnings will result in some tax and basis carryover, as the conversion is considered drawn from pre-tax and after-tax (basis) in a pro-rata manner, which is what 8606 Lines 6-12 will calculate.  If you don't get it to $0 e.g. say just $1 left at year-end you will end up with a $7000 conversion being $6999 tax free, $1 taxable, and that $1 is carried over as basis for the next year (you never pay tax on the non-deductible contributions it's just a question of timing).  When you finally clear out the IRA you should have a case where the amount of the conversion is higher than the basis and that will get the basis cleared out to $0 - see attached article with example of what Form 8606 will look like. https://www.whitecoatinvestor.com/pennies-and-the-backdoor-roth-ira/   Here are the instructions for how enter backdoor Roth (updated for 2025 - Desktop questions have changed this year to match Online more closely but the general process remains the same). https://ttlc.intuit.com/turbotax-support/en-us/help-article/retirement-benefits/enter-backdoor-roth-ira-conversion/L7gGPjKVY_US_en_US

To change you birth date you will post it in the My Info Section of TurboTax.   On the center menu select Personal Info and Click My Info on the left sidebar Your information, and your families will be displayed. To change Your Personal information: Click the arrow to the right of your name. Then select [Revisit]. You can update your birthdate here. Go back to the "Review and File" on the left sidebar Complete the review, and your Consent and Disclosure will be updated.

I tried every way possible, but none of the ways suggested worked for me.   I called and the online support couldn't help..  they couldn't even see the pop-up screen due to privacy limitations on their side.   They reported it according to them, but I question whether or not anyone will address it since I found a credit card with 04 (April) month expiration and just got past this stupidity that way!

Using TurboTax Online, if you need to change the work industry chosen for your Schedule C, you need to edit the Work Description field.  The work industry is chosen based on what is entered in the work description.  If you enter something less specific in the work description field, then you will be given more choices for the work industry.  

You are allowed to enter a number directly on a form using TurboTax, such as suggested in the instructions I provided above.  This does not prevent electronic filing of your tax return.     But, if you override a number or a value that was calculated by the program or brought to a form from another input area, that will invalidate the guarantee and prevent electronic filing.   @caschevon 

Sorry, but in Online TurboTax you can only prepare 1 Federal return per account per year.   Do not try to prepare a second return in the same account, or it will overwrite the first return.   Each separate filer will need a separate account with a separate product fee, if applicable.

There may be several reasons why your school district's code didn't work. Confirm your school code using the School District Tax Finder. Does your School District have a "0%" tax rate on earned income? In this case the School District shouldn't be entered. Double check residency dates, and verify the entries on your W-2. If all else fails, you may have to mail in your tax return.

Deleting a 1095-A is a specific process.   If your return is rejected because of the 1095-A, you incorrectly selected yes to having Marketplace insurance (Form 1095-A), or the IRS database thinks that you or a member of your household has, or has had a Marketplace policy.   You should Double-check that you and no one else in your family got a 1095-A You can use the phone number listed by state at  The Health Insurance Marketplace. If you're sure you don't have a 1095-A you can use these steps to clear it. Select Tax Tools On the drop-down select Tools There will be 2 green boxes Select Topics Search Type 1095-A The question will come up Did you receive Form 1095-A for your health insurance plan? Answer Yes Continue to the form Delete it using the trash can Repeat the process When you get to Did you receive Form 1095-A for your health insurance plan? Answer No