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a month ago
it is now February 11th and the donations tool is still not complete. When will this be done it is holding up my taxes.
a month ago
My pay includes Salary plus optional 6th day work. That 6th day is paid at 1.10%. Under the new law can this be written off?
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a month ago
1 Cheer
It works today, February 11, 2026. It is listed as "Merrill" in the dropdown. I successfully downloaded 1099-R, 1099-INT, 1099-DIV, and 1099-B. TT also improved the access. Now a separate tab opens...
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It works today, February 11, 2026. It is listed as "Merrill" in the dropdown. I successfully downloaded 1099-R, 1099-INT, 1099-DIV, and 1099-B. TT also improved the access. Now a separate tab opens in the default browser for the user to sign into the Merrill account and grant permission to send the data to TT.
a month ago
I have the same problem. K1 page appears blank on my Windows 11 PC. It appears to be a rendering issue. When I email the PDF to myself and open on my iPhone it looks okay.
a month ago
If you are having issues editing your medical expenses, you can try the steps below to correct that.
Go out of your program, close your web browser and go back in and try editing again.
Clea...
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If you are having issues editing your medical expenses, you can try the steps below to correct that.
Go out of your program, close your web browser and go back in and try editing again.
Clear your cache and cookies.
Try a different Web Browser.
For further instructions on how to clear cache and delete cookies, please see the links below:
Click here for How to clear your cache.
Click here for How do I delete cookies?
Make sure your internet connection is strong and stable.
If that did not work, try deleting them and re-entering them.
Please return to Community if you have any additional information or questions and we would be happy to help.
a month ago
In TurboTax Online, you may be able to Switch Products or Clear and Start Over.
Switch Products or Clear and Start Over may be found in the lower left hand corner of the screen if it is availab...
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In TurboTax Online, you may be able to Switch Products or Clear and Start Over.
Switch Products or Clear and Start Over may be found in the lower left hand corner of the screen if it is available to you.
See also this TurboTax Help.
As long as you:
have not submitted payment,
deducted the TurboTax fee from your refund, or
registered your product,
you may erase your return and start from scratch in TurboTax Online. If you have done any of these things, you will need to manually edit your return.
The Free product may be found here.
a month ago
It said Great news, Johnny J!
Your refund has been processed and we’ve deducted your TurboTax fees from your IRS refund. You’ll see it in your account by the end of the day today. yesterday
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a month ago
Please clarify the question.
Did you enter something incorrectly?
Were you able to clear them out?
Do you need help correcting something?
Is your goal to simply file for free?
a month ago
3 Cheers
This has been a recurring problem every year and Wisconsin requires e-filing. What is worse this year: now Turbo Tax Business will not e-file the Federal return until the final review of the Wiscon...
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This has been a recurring problem every year and Wisconsin requires e-filing. What is worse this year: now Turbo Tax Business will not e-file the Federal return until the final review of the Wisconsin return is also completed. And the final review of the Wisconsin return keeps looping back even though the information is correct. I'm stuck in this never-ending loop and can't e-file either the Federal or the State tax returns. INTUIT TURBOTAX TEAM NEEDS TO IMPLEMENT A FIX ASAP. Anyone else having this same problem? Likely not just Wisconsin. Anyone aware of any workarounds through the software?
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a month ago
Dear Sharon, Did you receive my response to your question? Do you need additional information in order to help me? John
a month ago
The current agents can only assist with a 2025 tax return.
If you have already filed a 2023 tax return and it was accepted by the IRS then the only way to make changes is amending the return.
...
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The current agents can only assist with a 2025 tax return.
If you have already filed a 2023 tax return and it was accepted by the IRS then the only way to make changes is amending the return.
See this TurboTax support FAQ for amending a prior year tax return - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/amend-change-correct-return-already-filed/L4VjJ9BA2_US_en_US?uid=ld1n99kr
a month ago
I had most of my taxes done as February 8th. I came back in to review a section and I get the "Hmmm, looks like we've hit a snag" error when I went to review the Interest income section. It showe...
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I had most of my taxes done as February 8th. I came back in to review a section and I get the "Hmmm, looks like we've hit a snag" error when I went to review the Interest income section. It showed a dialog box with three choices, one was about income on foreign loans, one about seller financed mortgages, and one with None of the above. I never checked off those boxes before but the first two were checked. I checked "None of the above" but I couldn't uncheck the other two. When I tried the Back button, I get the "Hmmm, looks like we've hit a snag" error dialogue. It is giving me that error whenever I try to open any other section now. How can I get it fixed? I have the desktop deluxe version. I am not using the online version. The only other thing that I did today was sign up for the free audit defense.
a month ago
OT Premium is reported on my W-2, Box 14, in the amount of $2,034. I also entered this amount in the W-2 detail section. I am filing Single, my wages are approximately $85,000, and I live and wor...
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OT Premium is reported on my W-2, Box 14, in the amount of $2,034. I also entered this amount in the W-2 detail section. I am filing Single, my wages are approximately $85,000, and I live and work in New York as a nurse (below the $150,000 threshold). However, upon review, Schedule 1-A, Line 14a does not reflect the overtime premium. Could you please advise? Thank you.
a month ago
1 Cheer
For tover a week now I keep getting an "Internet transmission problems" error when I try to efile my 2025 federal return from the app on Windows 11. I've tried without success: - turning off viru...
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For tover a week now I keep getting an "Internet transmission problems" error when I try to efile my 2025 federal return from the app on Windows 11. I've tried without success: - turning off virus protection - in internet security, set security to Medium - added Windows Defender, Outbound Rule, to allow TurboTax program - installed TTax on another system and tried it there I've called support 3 times, but other than say they're working on it, there's been no progress. The return is not that complicated, the .tax2025 TurboTax file is only about 2 MB so I don't think it's a file size issue. There is another issue which may or may not be related. When I sign into TurboTax via a browser (using the same Intuit uname/pwd as the app), I do not see any of the tax info that I entered in the app. The browser app wants me to start all over again as it thinks I haven't started my taxes yet. (I was hoping I could send the data thru the browser but with this problem, that won't work). Any ideas?
a month ago
I was told to try later but a day later the forms still have words. If these words were deleted, form would be good.
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a month ago
This TurboTax website explains when you may be receiving notifications from TurboTax.
Auto email notifications
We’ll notify you of changes made to your account, such as updating your paymen...
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This TurboTax website explains when you may be receiving notifications from TurboTax.
Auto email notifications
We’ll notify you of changes made to your account, such as updating your payment method, changing your password, or signing in for the first time on a new device.
a month ago
Is there an agent that I can talk to?
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a month ago
If you are in the payment section of TurboTax and you are getting an message regarding your payment, you can try some of the steps listed below to correct it.
Some of our customers are experiencin...
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If you are in the payment section of TurboTax and you are getting an message regarding your payment, you can try some of the steps listed below to correct it.
Some of our customers are experiencing issues when trying to file and pay with their refund. We are investigating this issue. However, if you would prefer to file now, you can do so by switching to pay your TurboTax fees with a credit card instead of using the pay with my refund option by following these steps.
Go out of your program, close your browser and go back in.
Clear your cache and cookies. For further instructions on how to clear cache and delete cookies, use these links:
How to Clear Cache
How to Delete Cookies
Try a different Web Browser.
Make sure your internet connection is strong and stable.
You can click here for How to Troubleshoot a Payment Error.
If you have additional information or questions regarding this, please return to Community and we would be glad to help.