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For 2021 were you due a Federal refund, or did you owe taxes due?   If a refund, did you receive it?  Or if taxes were due, were they paid?    Also, did you have a state return that was successfully efiled?   If so, that would imply that a Federal return was successfully efiled and accepted, or the state return could not have been efiled.   Occasionally, some users think paying the TurboTax fees files the return, but that alone doesn't.  They still have to go all the way to the final screen to actually transmit the return by clicking on a "Transmit Returns Now" button.  In other cases a return might have been efiled but rejected by the IRS for processing.    The first thing you need to do if you used Online TurboTax is to see what is displayed for the status of the 2021 return.  In your account does it show as accepted, rejected, printed, started, ready to mail, or something else?   If you haven't found your 2021 return yet, here's how.  This answer assumes your 2021 return was prepared in Online TurboTax.   Any return prepared in desktop TurboTax will not be in an Online account.  Here's how one would normally find past-year online returns and how to troubleshoot for multiple accounts (User IDs) if necessary.  Many people end up with more than 1 account.  The pathway to download the 2021 PDF or tax data file depends on whether or not you have started an online 2024 return.  I provide both scenarios below, so choose which one is appropriate for your situation.   If you have not yet started a 2024 online return: Sign in to your account.   What you see next depends on whether or not you have already started a 2024 return in that account.   If your left column menu is minimal, and does not have a Tax Home tab displayed, that would imply you have not started preparing a 2024 return in that account.  If you haven't yet started a return, it will start asking you some questions.  Answer those preliminary questions (you don't actually have to prepare a return), and then when you are far enough into the process the left menu column will change, and you'll then see a Tax Home option.  Do not click the Documents tab; that's not the right section.  Instead, click on Tax Home.  Then on the Tax Home screen, scroll way down to the bottom to "Your Tax Returns & Documents".  Expand that section and choose the past year you want.   If your past returns are not shown there, then you likely have multiple accounts and signed into the wrong one.  I'll tell you below how to troubleshoot.   If you have already started or finished a 2024 online return: Log in, and if you've already started a 2024 return in that account, then it may already open at the Tax Home.  If not, click the Tax Home tab in the left column menu.  Do not use the Documents tab; that's not the right section.  At the Tax Home scroll down and expand topic "Your Tax Returns & Documents."   If the past return in question is not there, see the steps below.   If you do all that and can't find the past return, here's how to look for multiple accounts: You can have up to 5 accounts that use the same email address for notification purposes.  A User ID may be an email address, but it doesn't have to be.  It might be only part of an email address, or it can be anything at all.   To get a list of your User IDs, reset password, and recover account access, etc., you can use the tool at the link below.  When using the Account Recovery tool, try using your phone number first if you can still access it.   After that, if necessary, then run the tool on your email address(es) you can access. NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session. https://myturbotax.intuit.com/account-recovery If still no luck after running that on your phone number you can still access and email address(es) that you can access,  here's another method:          Go back to the tool again, but this time leave the data field blank, scroll down a bit, then choose the small blue link that says "Try something else", and it will look you up by other parameters.   Once you find the 2021 return in the section "Your Tax Returns & Documents" you should be able to see the status:  accepted, rejected, printed, started, ready to mail, or something else?   If you end up needing to talk to TurboTax Support hours are 5AM-5PM Pacific, Mon-Fri.  If they show that you efiled the 2021 return successfully, see if they can give you the MeF confirmation number (aka Federal Submission ID) in case you need it for the IRS.   FAQ: What is the TurboTax phone number? https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

There is probably no way to open a TurboTax .tax file from 1999. The only way to open it would be with the TurboTax software for 1999. That software is no longer available, and probably would not work on any current computer even if you could find the software. There is a company called TaxPrinter, not affiliated with TurboTax, that can create a PDF from many old tax return files, but their website says that they cannot read a TurboTax file from 1999 "for technical reasons."  

yes. however, if you are due a refund it may be withheld. 2023 can only be done with desktop app and must be mailed.  the other issue is that if there is carryforward info from 2023 to 2024, that won't be available for 2024. thus, it's possible you may have to amend 2024 https://turbotax.intuit.com/personal-taxes/past-years-products/  there can be other websites that offer the 2023 desktop but be wary of unauthorized sellers. 

@Jackierk123 wrote: How do I find the amount of refund  Here's some general info:  If you have prepared a Federal return, the Federal refund amount is on your Form 1040, Line 35a.  If you're currently preparing a 2024 Federal return in Online TurboTax, we can tell you how to preview the Form 1040 prior to paying and filing.   If you have already filed an online return, we can tell you how to get a copy.

Did you file 2023?  You need your 2023 AGI to efile 2024. The AGI is on 2023 1040 or 1040SR line 11. If you filed a Joint return you use the same AGI for each spouse. How to find the AGI. https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947 If you didn't file 2023 or filed it later in the year or mailed it, then try entering 0 for the AGI. If that doesn't work you will have to print and mail your return. Or request a transcript from the IRS https://www.irs.gov/individuals/get-transcript

Try entering 0 for the AGI. The IRS might have processed your 2023 return later so the AGI didn't get entered in time.  Especially if you mailed it.  That works for most people. See, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-reject/00/27031 How to correct the AGI in the Online version https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311 If you can’t get it to efile you will have to print and mail it. https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/00/26258 Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.

@pattyraffa212  This is a public Internet forum.   You should not post any personal info here.   Someone could try to scam you.  You can edit it out.  To do that, click the tiny blue 3-dot icon just to the right of your question then choose EDIT.     Please explain more about what you need.  If your return was prepared in Online TurboTax, are you needing to know how to download a copy of your 2024 tax return from your online account?   Or are you asking about a tax refund you haven't received?

Yes you can 2024 now first.  You can use the Online version and efile until Oct 15.   You will need to enter 0 for the 2023 AGI to efile.   You can only do the last 3 years with Turbo Tax.  Online is only good for the current year.  For prior years you need to buy the Desktop program.    You have to buy each year separately.  You can buy the last 3 years of Turbo Tax here, https://turbotax.intuit.com/personal-taxes/past-years-products/ You will need a full Windows or Mac to install it on.   How to prepare a prior year return https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-prepare-a-prior-year-tax-return/00/25984