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Level 2
March 31, 2026
Question

Turbotax continue to stop working. "Our TurboTax application has stopped working properly..."

  • March 31, 2026
  • 4 replies
  • 16 views

This error has been least for days when I want to NETFILE my return.

"This should not have happened. Don't worry - your data has been saved.

Our TurboTax application has stopped working properly. It rarely happens; we're sorry it happened when you were using it.

Maybe the puppy helps, but you're probably mad and we're already hard at work fixing it.

Please check back again soon. We should resolve this quickly.

You can also contact our support team at https://support.turbotax.intuit.ca/contact/

Thanks for your patience,

The TurboTax Team"

4 replies

TurboTax_Susan
Alumni - Intuit
March 31, 2026

Are you a non-resident or a deemed resident? What year are you filing for?

 

 

Level 2
March 31, 2026

No. I am not a non-residence. The error happened after I start review. 

Level 2
March 31, 2026

To be precise is  after I click "Run Review Now"