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Level 1

Question

No CRA Result Code

Forum|Forum|4 months ago
February 24, 2026
3 replies
4 views

I am getting an error when trying to NetFile to CRA but there is no code that is provided.
We're sorry, the Canada Revenue Agency was unable to accept your NETFILE tax return.
There is no error code:
CRA Result Code:

I am getting a message to try again in a few minutes but I have come back a few times and I am still getting the same error.

Has anyone else had this issue?

TurboTax Online Free

Level 15

Make sure to check your personal information, like your name & address. Make sure the information matches what the CRA has for you. If you are not sure what they have on file for you, you can and confirm it with them.

If you are in Canada or the United States, you can call the CRA at 1-800-959-8281. If you are elsewhere, you can call 613-940-8495. This page has more ways to contact the CRA: Contact the Canada Revenue Agency

If you are still not able to resolve this issue, please contact our phone support team for more assistance.

Level 2

I am getting the same message as well , called turbo tax they said it wasnt on their end so call CRA

which doesnt help because you either get hungup on or your on the phone for 3+hours

Level 15

@Sarahhh Is this the first time you are filing a return with the CRA? Do you have any locked forms from this list on your return? https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/turbotax-say-forms-locked-finalized/L9h4thZZJ_CA_en_CA

Level 2

no not my first time
no locked forms

user17713445337

Level 6

@Sarahhh , could you please send us a screenshot of the error message you're receiving? It will help us investigate the problem. Thanks.