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Level 1
March 14, 2026
Question

error code 15

  • March 14, 2026
  • 1 reply
  • 7 views

How do I fix this error so I can file my taxes? I can't figure out the error as I use the same information as last year.

1 reply

TurboTax_Susan
Level 15
March 15, 2026

ERROR: CRA Result Code: 15 - Your account is locked.  

SOLUTION: You'll need to contact the CRA to unlock your NETFILE account.