Skip to main content
Level 1
Mar 14, 2026 9:33 PM UTC
Question

error code 15

How do I fix this error so I can file my taxes? I can't figure out the error as I use the same information as last year.

1 reply

TurboTax_Susan
Alumni - Intuit
Mar 15, 2026 7:46 PM UTC

ERROR: CRA Result Code: 15 - Your account is locked.  

SOLUTION: You'll need to contact the CRA to unlock your NETFILE account.