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Level 2
Jun 1, 2019 6:04 PM UTC
Question

Your answer does not cover my question.

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    9 replies

    DoninGA
    Level 15
    Level 15
    Jun 1, 2019 6:04 PM UTC
    You have not asked a question to get an answer
    This is your only post on the user community website.  What is your question?
    VolvoGirl
    Level 15
    Jun 1, 2019 6:04 PM UTC
    You have not asked a question yet under this username.  
    gg6pgAuthor
    Level 2
    Jun 1, 2019 6:04 PM UTC
    Wisconsin has three (3) requirements for CSRS income to qualify for entry to WI Form 1 Line 11 Code 06. I don't meet any of them.  However the Turbo Tax Deluxe program I have put my CSRS income into that Field.  This has caused me great harm!!! What will Intuit do to help?

    gg6pgAuthor
    Level 2
    Jun 1, 2019 6:04 PM UTC
    Wisconsin has three (3) requirements for CSRS income to qualify for entry to WI Form 1 Line 11 Code 06. I don't meet any of them.  However the Turbo Tax Deluxe program I have put my CSRS income into that Field.  This has caused me great harm!!! What will Intuit do to help?
    gg6pgAuthor
    Level 2
    Jun 1, 2019 6:04 PM UTC
    DoninGA,  Will Turbo Tax fix this program problem or will it affect many more CSRS retirees?
    DoninGA
    Level 15
    Level 15
    Jun 1, 2019 6:04 PM UTC
    As I am not familiar with the Wisconsin state tax return, I cannot answer that question.  That is why you need to contact TurboTax support for this problem
    gg6pgAuthor
    Level 2
    Jun 1, 2019 6:04 PM UTC
    I have been listening to music for 45 minutes. At one time I spoke to someone who was going to transfer me to one of their CPAs. I mention that it may also take programer type to be involved and i'm still on hold.
    gg6pgAuthor
    Level 2
    Jun 1, 2019 6:04 PM UTC
    Well that is it I done waiting on them.
    DoninGA
    Level 15
    Level 15
    Jun 1, 2019 6:04 PM UTC

    Contact TurboTax support for assistance with the state tax return.

    Support is open from 5am to 9pm Pacific time

    Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

    Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax