Why isn't completecheck saving my updates?

Forum|Forum|7 years ago
June 1, 2019
2 replies
19 views

I was divorced last year, and I moved to a new state. My federal and current state are updated to show I am single, but for some reason my previous state has a form with my ex-husbands information on it. I delete the information that completecheck tells me to delete, but it isn't properly saving. It continues to say "needs review" and has me delete the same information over and over again.

TurboTax Deluxe Online

TimM

Level 5

Hi lehcar984,

So you'll want to go back to the My Info, and remove your ex husband's information by selecting divorced in the marital status section. This should remove the complete check errors you are seeing.

Hope this helps,

Tim

lehcar9841Author

Level 2

I am listed as divorced in the My Info section. My federal and one of two states got the memo, but the state where i was married has all of his info listed still. I cannot find anything in the state section that would let me update my marital status... And removing it in the "completecheck" doesn't fix the problem.