turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

RMcCown
New Member

Refund Delayed

Submitted return on 2/8 with IRS acceptance but not approved

I had to verify my return on 3/19

Verification was completed

TurboTax charged my bank account $89 on 4/19 for a direct deposit

I understood that this amount would automatically be subtracted from my refund 

My question: Am I being charged twice?

Thank you for an answer

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
CatinaT1
Expert Alumni

Refund Delayed

Once your return is filed, TurboTax has no control over the processing of your return or the release of your refund.

 

Here are a couple FAQs to track your refund:
When will I get my federal tax refund?
How do I track my state refund?
Why does Where's My Refund say "approved" but TurboTax still says "accepted"?

 

When you choose to pay your TurboTax fees from your Federal refund & there is a delay in the processing of your return/refund, then per the Refund Processing Agreement, TurboTax can deduct the fees from your bank account. 

  

Why was my bank account auto-debited for TurboTax fees? 

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for- 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies