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ponyalbarado
Level 1
Jun 2, 2019 12:01 AM UTC
Question

Add PLUS help? Cursor spins.

Add PLUS help.  Need to print 2015 return. Have spent 5 hours over two days trying to add PLUS to my account.  I select pay now, a circle starts spinning on screen.  I tried Chrome, Edge and Firefox, cleared cookies and cache.  I installed Flash.  Can you please help me.  I also added turbotax.com to my allow popups settings in chrome.

1 reply

Critter
Critter
Level 15
Jun 2, 2019 12:01 AM UTC

There seems to be a systematic error the last couple of days that is affecting the FILE tab ... they are working on a fix ... try again later.


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