Solved
These should both result in a credit according to my installer and everything I've read online about these two units.
Expert Reviewed
It is possible that you are not able to claim the credit due to your tax liability and other credits being claimed on your return rather than anything related to the furnace or heat pump themselves.
The energy credit for furnaces or heat pumps can only reduce your income tax to zero. The energy credit is not refundable to you if it cannot be used to reduce your tax. It also cannot be carried over to future tax years.
To learn more, take a look at the following TurboTax help article:
2024-2025 Energy Tax Credit: Which Home Improvements Qualify?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.