Problems receiving NY State tax return? Been 6 weeks "being processed"

Forum|Forum|3 months ago
March 13, 2026
5 replies
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TurboTax Online

xmasbaby0

Level 15

Federal and state refunds come from completely separate entities, There is no rule as to which one will come first or how much time there will be between their arrivals. Some states process returns quickly and some are very slow.

STATE RETURN

Make sure your state return was accepted: https://turbotax.intuit.com/tax-tools/efile-status-lookup/

To track your state refund:

ttps://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_US_en_US?uid=lt447ebr

https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/contact-state-department-revenue/L9qVToi02_US_en_US?uid=m6e06um0

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

CesarJ

Level 6

New York state tax refunds are currently being delayed due to ‌internal software issues.

To check the status of your refund, you will need the exact refund amount you requested.

Visit the official New York State tax refund website.
Instructions for finding your exact requested refund amount are available on this page.

To contact the New York Department of Taxation and Finance directly, follow this link.

@michaelgurdineer

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Mountaineers27

Level 3

Same boat. Filed a non resident Ny return accepted on 2/5 but still processing. Shameful as they blame Turbo Tax’s software not updating resulting in delays. I don’t think they have any money to actually pay people. Too many migrants getting their funding before citizens. Comical

kekede12345

Level 2

I didn’t receipt my state yet why is that I need know please

CatinaT1

Level 15

Once your return is filed, TurboTax has no control over the processing or the timing when the IRS/State releases your refund.

Here are a few FAQs to help you track your refund:
When will I get my federal tax refund?
How do I track my state refund?
Why does Where's My Refund say "approved" but TurboTax still says "accepted"?

Why do some refunds take longer than others?

What if my IRS refund is taking longer than 21 days?

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user17756632940

Level 2

I filed with TurboTax on 2/28. It's 4/9 and there is still no information on when I am getting my return. This is my first year using TurboTax. I never had this issue before. So, yes, I blame their non-updated software issue.