I received a deposit form TPG PRODUCTS for what I assume was my tax return but it was a couple hundred short of what was expected. Can anyone help me figure this out?

Forum|Forum|4 years ago
April 14, 2022
3 replies
4 views

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TurboTax Deluxe Online

SweetieJean

Alumni - Champ

Could it be the TT fees? If not, neither TT nor TPG is told when the IRS makes an adjustment and/or offset. You will be getting a letter in the mail from the IRS in 2-4 weeks.

JLauver

Level 3

Please go to sbtpg.com->Taxpayer->TPG and enter your original refund info
You will see what the IRS sent, the fees and how much the final deposit to them was
For any questions why a different amount was sent by the IRS, you will need to:
* Go to irs.gov and review your account transcript
* Contact IRS
* Contact IRS Offset Number

terrikayjames

Level 2

Same thing happened to me. I was short $200+. I’m assuming it was the state part after the fees but it says it’s been refunded to me when it hasn’t. It’s been over 30 days as well.

JotikaT2

Employee Tax Expert

Please see this link for the options available for paying with your refund when you filed your tax return.

If your refund was lower than you anticipated, the taxing agencies should notify by mail of any adjustments made to your refund.

You can also use this link to contact us to verify the amount you were billed by TurboTax. An agent will be able to assist you with your billing fees and confirm the amount you were charged.

@terrikayjames

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