My refund is $3000 less and comes from "TPG PRODUCTS SBTPG LLC”

Forum|Forum|4 years ago
March 10, 2022
5 replies
7 views

The amount deposited into my account is $3000 less than my what my approved federal return was and I don’t owe any offsets, I didn’t get the monthly child payments or anything so there was no reason for this to be taken out of my return. I’ve seen many others post the same issue, is this automatically being fixed or do we need to file some sort of claim or anything?

MinhT1

Level 15

If your refund is less than you expected by a large amount, then it is likely that the IRS has corrected your return for errors they have found on your return. No information about the corrections is given to anyone at TurboTax by the IRS.

In the next few weeks, the IRS will send a notice explaining the changes they have made on your return.

If you agree, then no further action is needed.

If you do not agree with the changes, the notice will explain what you need to do to appeal the IRS decision.

Please also read this IRS FAQ for more information.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

AtackettAuthor

Level 2

I don’t agree with that answer since there are so many other people saying the exact same thing, both on here and other social media, and it also being $3000 for a lot of the people who had a big enough refund for that amount to come out of. That can’t be just a coincidence. I’ve use TurboTax for years and have never had this issue until you used tpg to deposit the funds and there have been class action suits filed against them before. I know the president of turbo tax has been made aware of the issue as some who have contacted him already have gotten theirs fixed. Is this the next step I need to take, contacting higher up?

Critter-3

Level 15

@Atackett

Did you check what the IRS sent before posting ? If not do so now ... https://www.irs.gov/refunds Did they send less than expected ? And your federal & state refunds do not arrive together ... is that the missing amount?

AllyRaeAnn24

Level 2

I also received my refund through Tpg Products Sbtpg LLC

and almost $3,000 short. Never received a letter or anything stating they would take anything

Tanyap123

Level 2

I’m dealing with the same thing, IRS said they sent the full amount and they took 3000 dollars out of my refund. This is my last time using turbo tax. I am out of work and needed all my money and got ripped off this is some bull. Stop using that janky bank if they are stealing from customers. This is ridiculous and I’m getting my lawyer cause I don’t owe any debts. And if I did, I should have received a letter stating so. Never received anything about a **bleep** 3000 debt. I want my money and I want it NOW!

Unclegator

Level 2

Exact same issue. IRS website and customer service both stated the amount I was refunded. I received $4k less from TPG. The fees I owed turbo tax were roughly 300....

Rholl4

Level 2

Exact same issue. No prior taxes owed. No "other debts" as the experts keep parroting.

I was told that I should expect 10,100. I received 7,100. Exactly the same amount as everyone here has claimed it seems.

SusanY1

Level 15

The difference indicates that the IRS made an adjustment to your return, since you've already determined that you're not subject to any refund offsets. The IRS will send a letter that explains the reason for the difference which usually arrives within about 2 weeks of the refund deposit.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Rholl4

Level 2

@SusanY1 if that is true why does the IRS in their website indicate I should be receiving the full amount? Also how does that explain everyone with the exact same issue?