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8 replies

Critter
Level 15
June 1, 2019

If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call us toll-free at (888) 285-4169.

https://www.turboprepaidcard.intuit.com/legal-info#cardholder-agreement


Level 2
July 22, 2019
What bank does TurboTax go through
Critter
Level 15
July 23, 2019


The Turbo℠ Prepaid Visa® Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation NMLS ID 914924. 

Level 2
May 14, 2022

Can I get bank statements

 

Level 12
February 6, 2020

Please visit TurboDebitCard.com or click the link below for assistance.

 

https://turbodebitcard.intuit.com/contact-us

 

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
Level 2
June 11, 2020

Can I get a bank statement from my turbotax

Critter
Level 15
June 11, 2020

Per the card Agreement :  https://turbodebitcard.intuit.com/assets/docs/GD-Bank-Cardholder-Agreement-(Intuit).pdf

 

How to Get Card Balance & Transaction History.

 

You may obtain information about the amount of money you have remaining on your Card by calling (888) 285-4169 or the number on the back of your Card. This information, along with a 12-month history of account transactions, is also available at www.turboprepaidcard.com. You also have the right to obtain at least 24 months of written history of account transactions at no charge by calling (888) 285-4169 or the number on the back of your Card or by writing us at:


Written History Request, P.O. Box 5100, Pasadena, California 91117.

 

Please include your name and Card number. You will not automatically receive periodic or paper
statements for your Card.

Level 2
February 25, 2021

How do I retrieve my monthly statements for my turbotax card

Level 15
February 25, 2021

Please see this Turbo Card FAQ for assistance with your account information. If that doesn't provide the information you are looking for, you will need to contact Customer Care

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
Level 2
June 26, 2021

Keshonda Shavers 

[phone number removed]1891

Level 15
June 26, 2021

@Keshonda12 This is a very old thread and no one can tell what your question is---you did not ask a question.   If this is about your prepaid Visa:

 

No one in this user forum can access your Visa account or help with it. 

 

For help with your pre-paid Visa card: 

Call  (888) 285-4169

 

There is a “Help” link in the top corner of the web site for the card:

 

https://www.turboprepaidcard.intuit.com/

 

LOST CARD

 

Ignore the prompt asking for your card number.  Choose #1 for lost, stolen, or cards never received, then choose #2, enter SS# if prompted and continue following the instructions.

 

The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.

 

 

If this does not help then please ask a clear and complete question so we know how to help.   Do not try to post your personal information on this PUBLIC website where it can be seen by scammers and would-be identity thieves.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
May 14, 2022

Can i get a bank statement  for 6 months from now to then?

Level 2
March 11, 2023

Hello 

Level 15
March 11, 2023

@Dukekids7 You posted "Hello" to a thread that has had no activity for nearly a year.  Do you have a tax question or need help with something?  If so, please ask a clear and complete question.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**