I can’t log into my turbo card how do I check my balance

Forum|Forum|6 years ago
April 15, 2020
5 replies
2 views

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TurboTax Free Edition Online

JeanneLO

Level 14

The Turbo Visa Debit Card app/website is experiencing high volumes today due to stimulus payments being funded. To check your account balance, text “BAL XXXX” (XXXX is the last 4 digits of your card number) to 43411 to get your available balance.

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Foxwood

Level 2

Is there any way I could get assistance unlocking my turbo debit card account? I have all relevant info and would have no problems but I am unable to get ahold of anyone able to assist me.

AkinaLO

Level 15

You can check your account balance, text “BAL XXXX” (XXXX is the last 4 digits of your card number) to 43411 to get your available balance.

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Bernardp

Level 2

I've tried everything to log in and text to check my balance nothing is working

Tkathy17

Level 2

I can't either!!! Tried ATM to check balance and my card said RESTRICTED!?

Johnsoncarrie885

Level 2

I am having same issues and is saying my card is inactive so can an expert please answer these type questions for us

Tkathy17

Level 2

My card says restricted. I can't login to my account online. I try "forgot username" and it prompts me to enter in my personal info. Once I do that, it says try again later. I try and call, it hangs up! Whats going on!!!

Myself 1

Level 2

I would like to know how do I order a new car

MichelleLO

Level 15

You can request a replacement card by logging in to your Turbo Visa® Debit Card account or calling 888-285-4169 and reporting your card lost/stolen. Please see How do I report my card lost or stolen? for additional information.

@Myself 1

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Bigsteel67

Level 2

Changed my password

DanielV01

Level 15

@Bigsteel67 Could you provide some additional clarifying information so we can give you an answer and assist you? Otherwise, please note the instructions on how to contact the Turbo Card customer service provided in this thread.

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