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13 replies

Level 11
June 7, 2019
Only the IRS can provide you with that information. A timeframe should be on the letter you received. Generally, they ask you to contact them if you don't receive your refund or hear from them within 60 days from the date of the letter. Once they have completed their review, they will issue your refund.

The IRS has indicated that the letters are part of the screening program to combat stolen identity refund fraud and do not mean the taxpayer has been selected for audit. The IRS uses algorithms similar to a discriminate function system score to detect potential refund fraud. 

Certain characteristics are:
  • If the taxpayer is a first-time filer, 
  • Receiving a refund unusually larger than the one from a prior year or is receiving W-2 income unexpectedly.

Just keep an eye out on their Where's My Refund site for status updates. Or you can call them at the IRS tax refund hotline at 800-829-4477, Monday - Friday, 7:00 a.m. to 11:30 p.m. Or, call the 24-hour ­assistance at 800-829-1040 to see if they can provide you a timeframe if not provided on the letter. 

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Level 3
June 7, 2019
when the 60 days is up will they refund you? or wait for another damn letter! will they correct a W2 withholding error instead of a damn amendment
Level 2
June 20, 2019
I've been patiently waiting on my refund I also received this letter 4464c I received the Id verification letter which I have received for the past 3 years or more but after I verify it only took a few days but this year after verifying when the 9 weeks was up i got the 4464c letter saying wait another 60 days. This is so sad. After searching on what to do (which there is nothing you can do) it just amazes me how the people who work their butts off all year and do the right thing go through bull**bleep** but ones who work 2 months out of the year and blow their whole refund on (let's just say unnecessary things) get it right away. If they would just be honest instead of saying wait....wait.....wait....letter....letter.....anyway done ranting hopefully something has got to give!!! Lost in the sauce
Level 2
July 9, 2019
I sent taxes 2/6 received 4464c letter on 3/14/19
Still no refund and the where's my refund info says still processing so does the [phone number removed] number, how can I find out info or what number do I call that is the only phone number on letter
Please help me !!
Level 14
February 10, 2020

The most updated information came in that letter. TurboTax updates what stage your return is in and the IRS site updates when you can expect your refund:

  • E-filing status is what stage of the process your return is in.
  • Refund status is when you can expect you refund. 

Once your tax return has been submitted, the most up to date information will come from the IRS.

If accepted by the IRS, you can check your refund status below:

https://www.irs.gov/refunds

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Level 3
March 27, 2022

This isn’t helping  anyone! Why the same responses from TT Employees and experts? Mostly copying & pasting what’s on the IRS website. These People are asking WHY IN THE H*LL CAN’T THEY GET THEIR TAX REFUND!? It’s their money! They work all year for it! You better believe if any of us owed the IRS they’d confiscate our belongings they wouldn’t accept a letter from us to wait another 60 days then another letter to wait 60 more, then 60 more…. it’s a JOKE! The government Can find out any information on any one of us in minutes but they can’t complete a simple tax refund in six or seven months? Right. 

I got the same letter in 2022, can anyone tell me how it worked out for them? 

Level 2
March 30, 2022

I as well got a letter Feb 2022. I am 1 week away from the 60 day mark and still have not heard from the IRS or received a refund. I did hear from TurboTax though saying they're going to charge my account the money owed for processing. Um no, I agreed to have it taken from my taxes. When I receive mine, y'all will get yours! That was the agreement I signed. Maybe instead of asking for money figure a way to help your customers. I've used turbo tax for 11 years now but will not next year! 

Level 4
February 15, 2020

I received 7 letters of 4564c from the irs. Stating the same mess. Where’s my refund 

Level 11
February 15, 2020

Only the IRS can provide you with that information. A timeframe should be on the letter you received. Generally, they ask you to contact them if you don't receive your refund or hear from them within 60 days from the date of the letter. I would suggest reaching out to the IRS directly for assistance with the letter you have received.

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Level 4
February 29, 2020

I have contacted them and it’s the same mess. They only show that they just mailed me one 4464c letter but I have received 9 of them. I keep on calling to see what is going on and every time they put me on hold then to come back and tell me to wait until the 60 days. If they need something from me then just say you need something from me I have nothing to hide. It just ticks me of that my refund was accepted and I got problems. Check a person that got errors on their refund.

Level 2
February 19, 2020

i have the same thing.. does any changes yours now?

VictoriaD75
Level 12
February 19, 2020

The link below provides information from the IRS on understanding notices or letters, as well as the response.

 

Understanding Your IRS Notice or Letter

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Level 4
February 29, 2020

This doesn’t help when you receive 9 of these 4464C letters. And nobody is giving you answers but you keep wasting government money sending me this letter over and over. It started on the 3rd and they keep coming in every day.

Level 2
February 19, 2020

Did you ever received

Level 2
February 19, 2020

Hola recibí una carta del irs 4464 que significa eso ?

Level 2
February 23, 2020

So it seems even though I have a textbook return with the same home address same number of dependents, and deductions for the last 4 years NOTHING HAS CHANGED!!! for christ sake. I heard they oped a new unit I suppose they didn't have enough work to delegate to the new employees  so they seem to be making it up as they go along. Oh my I called why oh why did I bother the woman I  spoke with reads the letter I recieved.  I can read geezs I  asked can you tell me your criteria for your random picks well of course you guessed she didn't how you get picked. So I give up ,and as far as that where is my refund  link it has stated for the past 6 weeks that I must be putting the information in wrong and there is no record of me even filing the return but whoa! I have a letter from you showing they are holding up the refund for up to 60 days. What does this mean will it come on of before the 60th day I mean really. But as I was paid bi-weekly  they had no problem taking  my money every payday what a racket. Sorry for my rant I've been I'll for most of the last year and I only worked 4 months last year I should take my doctors advice get a disability attorney and go out on SSI I dont owe them and they cant tax that and I could be done with this entire sham they are making my heart problems worse I really needed that money due to the lack of not working much last year. What a bunch of robotic clueless  bullies 

Level 2
February 25, 2020

Have you heard anything yet? I’ve got this letter on the 7th and 12th. First time ever getting it, I’m confused on what caused it because I’ve been working my same job for about 13 years now. I filed Jan. 27 of this year. Should I start waiting to file like mid February?

Level 4
February 29, 2020

I called the tax advocate number on the back of the 4464C letter and asked them review my refund and told them I was having problems with IRS about asking where my refund is. Also that I have received this 4464c letter for the 8th time and them telling me they only sent one.

Level 2
February 29, 2020

This is the first year this has happened I've gotten 3 letters with a 4th one one the way and the crazy thing is they only show 2 letters being sent. 1 didn't go out until yesterday. The one I got Friday was dated the 19th, Wednesday was dated the 24th and Mondays had the 19th on the. When I call I get the runaround. Sad thing is I've filed for 13 years the same way, same dependents, same address, same job, same everything.  Finally ordered transcript yesterday but that's another 5-10 days . 

Level 4
February 29, 2020

Received my 9th letter of 4464C on the 21st. But letters started on the 3rd of Feb. Called the IRS about this and every time they put me on hold then come back and say nothing. They know what’s up but ain’t saying nothing about it. They only have a record of sending me one letter but I got all my letters for proof that they sent them to me. Everything should be fine with my refund as I got my state refund. But when I check my WHERES MY REFUND it states it’s still in process mode. Which is bs. I know that somebody better tell me what is going on with my refund.