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Level 4
June 6, 2019
Question

What is tax products group why is my refund with them? And how long til they release my funds to my turbo card?

  • June 6, 2019
  • 1 reply
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1 reply

Level 15
June 6, 2019

REFUND PROCESSING FEE

Your tax refund was not sent to TurboTax.

Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**