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2 replies

DoninGA
Level 15
Level 15
March 9, 2025

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2024 online tax return. Click on Clear & Start Over.

SharonD007
Level 14
March 9, 2025

To clear your entire tax return and start over if you haven't paid and using TurboTax Online:

 

  1. Login to TurboTax and select Continue
  2. Select Tax Tools 
  3. Select Clear & Start Over.

Refer to the TurboTax article How do I clear and start over?

 

If you are using TurboTax Desktop, start a new return by selecting File and New Return.

 

@NanaK2010 

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