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Level 2
February 23, 2024
Question

Turbotax 2023 tax file accidently deleted.

  • February 23, 2024
  • 2 replies
  • 4 views

By accident, I deleted my draft file for our family and can't find it anywhere in Turbotax (nor in my computer documents, etc). I had spent 4 hours inputting all our data for a final proofreading before officially file.

 

Any ideas on how to possibly retrieve that draft deleted copy? In advance, thanks for your advice!!

2 replies

VolvoGirl
Level 15
February 23, 2024

Do you know how you deleted?  You need the file ending in .tax2023.  There should also be a temp file starting with a tilde sign ~your  name. tax2023 incase your return is lost or gets corrupted.    Search your whole computer for all files ending in .tax2023.  It should be in your Documents in a Turbo Tax folder.  Check the Recycle or Trash Bin.  Or are you on MAC?  

Poncho31Author
Level 2
February 23, 2024

Thanks but I wasn't able to find and/or recover the file. Any other ideas? Thanks-

VolvoGirl
Level 15
February 23, 2024

Sorry I don't know.  

Level 2
May 15, 2024

It was no accident. The CD didn't work and the internet version is not compatible. The 2022 files were destroyed by the on-line program not by accident but because of bad programming. Will never be using TT again over this. Still not done with 2022 and need a whole day to redo everything for the first year of my business not just the income sent to me late the accountant forgot to report to me.