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2 replies

DoninGA
Level 15
Level 15
January 24, 2024

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over. Click on Tax Tools on the left side of the program screen while working on the 2023 online tax return. Click on Clear & Start Over.

Level 15
January 24, 2024

You can clear and start over IF you have not registered, paid or e-filed.    If you have done any of those things, you cannot clear and start over.  What are you trying to change?   And did you e-file?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**