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Level 1
January 21, 2024
Question

American Expres Savings

  • January 21, 2024
  • 3 replies
  • 1 view

Why doesn't Intuit own up to the fact that their products DO NOT COMMUNICATE WITH AMERICAN EXPRESS BANKING?  Instead, the Turbo Tax products have you proceed through the steps to import data, only to finally end with "Invalid Credentials" notification time-and-time again.  Error notification should indicate that the two are INCOMPATIBLE.  Same holds true for Quicken products.

    3 replies

    CatinaT1
    Level 15
    January 24, 2024
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    VolvoGirl
    Level 15
    January 24, 2024

    American Express Bank is on that list.  

    Level 2
    January 12, 2025

    American Express Bank, FSB is listed as a partner however it is not in the pull down list in the Turbo Tax desktop version.

    MarilynG
    Level 15
    January 27, 2025

    If you can't import your 1099-INT from American Express Savings, you can enter it yourself.

     

    Choose Enter in a Different Way and Type it in Myself.   There's only a few boxes to enter from your 1099-INT.

     

    You can also try closing TurboTax, clearing your Cache and Cookies and re-try importing.

     

    Here's more info on How to Enter 1099-INT

     

    @Gem-in-eye 

     

     

     

     

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    Level 2
    February 8, 2025

    USAA is also missing as of Fev 8, 2025. And I just did an update of TT Premier.   I'm trying to get a better head start this year, but now things are not as smooth. 

    CatinaT1
    Level 15
    February 11, 2025

    If you are using TurboTax Online, try importing using a different browser.

     

    See the following TurboTax Help articles for potential fixes:

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