I can't finish my 2022 Taxes because the ID.me suspended my account while I was trying to get "verified". Their support hasn't replied for 14 days. What do I do?

Forum|Forum|2 years ago
October 2, 2023
1 reply
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I can't finish my 2022 Taxes because the IRS required logging in via ID.me in order to access the transcript but ID.me suspended my account while I was trying to get "verified".

ID.me support hasn't replied for 14 days. Things worked perfectly fine without ID.me and it's really frustrating and unfair that they won't provide support. What do I do?

Not A Product Question

Critter-3

Level 15

You don't need an AGI to mail in the return.

yoshlAuthor

Level 5

@Critter-3

It's really the only way to check that all of my income is accounted for.

In my case I lost access to a few crypto related accounts that went out of business and have no idea what they reported.

Critter-3

Level 15

First if you have a refund coming to you then filing late is not a problem. Second, crypto sales are usually not reported to the IRS and if they were you should be able to get that info from the broker. Last, you could file now and amend later... your choice.