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Level 2

Question

Why does my federal return say $0

Forum|Forum|6 years ago
February 16, 2020
2 replies
2 views

No text available

TurboTax Free Edition Online

Level 14

Are you saying your total refund is shown as zero?

It could be due to many reasons. Without seeing your tax return, it is hard to say. It could be you did not withhold additional taxes with your employer or you might not have answered some of the questions correctly thus miss certain credits and deductions.

I would suggest you consider our new product / features TurboTaxLive to file your 2019 taxes. This way you could have one of our tax professionals to take a look at your tax return.

In the TurboTax program, once you complete your taxes, before you file, you’ll be given the option for a final review of your return by one of our tax professionals. After they completed reviewing your return, they’ll inform you of any proposed changes.

Here are the instructions:

https://ttlc.intuit.com/replies/6071042

williekenneyAuthor

Level 2

Yes me total refund says $0 under the menu bar but the home screen says something different, my round has already been excepted by the IRS.

Level 12

You can check your refund status on the "Where's My Refund?" tool here.

Also, please see the following TurboTax FAQ for more assistance: https://ttlc.intuit.com/community/troubleshooting/help/why-did-the-turbotax-refund-meter-change-after-filing/00/26434

Level 2

I'm having the same problem... did you find out the reason? Im having trouble finding a reason

Level 8

This can happen sometimes, it just depends on when you last accessed your return and why. Please view this link for additional assistance: https://ttlc.intuit.com/community/troubleshooting/help/why-did-the-turbotax-refund-meter-change-after-filing/00/26434

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