How do I access TurboTax through my QuickBooks Self-Employed Tax Bundle? It's only offering me a way to pay for a product that I have been paying for every month

Forum|Forum|3 years ago
October 16, 2022
2 replies
8 views

QB help is not available

TurboTax Online

DoninGA

Level 15

See this TurboTax support FAQ for assistance - https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/send-quickbooks-self-employed-tax-information/L5H8MK9l0_US_en_US?uid=l9bu7jrh

Critter-3

Level 15

Did you access the SE program correctly so the account is linked to the QB account ?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/access-turbotax-self-employed-iu2019m-ready-export/L0yCEuF1p_US_en_US?uid=l9bu9bkz

Seth McGinnisAuthor

Level 2

I'm not sure what SE means, but it looks like my QuickBooks information has been sent to TurboTax. When I try to start my return with TurboTax, a screen comes up offering me ways to purchase TurboTax, but I have a QuickBooks Tax Bundle subscription, so I shouldn't have to pay for TurboTax again.

Critter-3

Level 15

SE = Self Employed

To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent –

https://support.turbotax.intuit.com/contact/